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How do I know if an email I’ve received from Barclays is genuine?
Barclays will send email from time to time, but it could also be fraudulent. See more details here.
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I’ve made a payment to the wrong account in Online Banking. What should I do?
Barclays may be help you retrieve the payment, but there is only so much we can do. Get details
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I have a business or personal account. Can I register for the Barclays app using a non-UK mobile phone number?
Get details here.
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A payment hasn’t arrived
details here.
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Can I borrow more on my mortgage?
the extra payments. Get more details here.
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Your browser is out of date
details here.
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Response form
If we’ve written to you about a refund, here’s how to give us the details of the account you want
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What should I include in my income when I apply for a mortgage?
details here.
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Will Barclays contact me if my payment’s delayed?
sure your contact details are up to date.
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How do I amend or manage a Direct Debit?
You can view and cancel Direct Debits in Barclays Online Banking, but you'll need to contact the company you're paying to change the details.
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