Important information
Site terms and conditions
These are definitions of all the terms you'll find on this site and various legal issues around its use.
Customer Agreement
This contains a legal description of the terms under which we do business with you.
Security notice
A reassurance about security when using our online banking and a reminder of your responsibilities.
Welsh language policy
Find out how we handle dual language issues in Wales - the policy is in English and Welsh.
Accessibility
What we're doing to make our websites more accessible.
Electronic Commerce Directive
Technical details of how we comply with the Electronic Commerce Directive.
Privacy policy
This describes how we protect the confidentiality of your finances, what your responsibilities are and how cookies work on your computer.
Status disclosure
Barclays Bank PLC. Authorised and regulated by the Financial Services Authority. Registered in England. Registered No 1026167. Registered Office: 1 Churchill Place, London E14 5HP.
Find out about the Financial Services Authority Register
Complaints performance
Barclays is committed to delivering excellent customer satisfaction. We consider complaints to be a valuable source of feedback and use them to help improve our products and processes, which ultimately leads to improved customer service and lower complaint figures. Our performance on complaints has been published at www.barclays.com/complaints
Conflicts policy
UK Retail and Commercial Banks have a policy which ensures that any conflicts of interest that occur between customers of the Bank, or between a customer and the Bank, are identified and managed according to regulatory requirements. If you need additional information about this policy, please contact us.