Help with Premier accounts
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Why have I got a new debit card without ordering one?
There are several reasons why we might have sent you a new debit card for your Barclays account. See them here.
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Terms and Conditions for Personal Customers
Retail customer agreement details for Barclays Personal Banking customers.
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How do I pay cash in at branches?
You’ll now need either your Barclays debit card or pre-printed paying-in slip to pay cash in at our branches.
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Your dedicated team
Meet our team and experts, who combine their considerable knowledge of the entrepreneurial journey with the best of our services.
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What do I do if I've been charged the wrong amount on my Barclays contactless card by Transport for London (TfL) or I've accidentally touched it on a card reader?
You should first check your Tfl account to see what you’ve been charged and then either call us or TfL. You’ll find the contact numbers here.
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Can I change my statement date and how often I get them?
Yes, you can do it in either Online Banking or by Telephone Banking.
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Using your signature instead of chip and PIN
You may be able to request a Chip and Signature card from your issuer. You’ll find the number to call for advice on your card.
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My card has been captured by a cash machine. What should I do?
Unfortunately, any cards eaten by cash machines are destroyed. Find out how to order a replacement for your Barclays debit card or Barclaycard here.
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Compare our remortgage interest rates
Move from your current lender to us and enjoy our best remortgage interest rates. Discover all our remortgage options and find one that suits your needs.
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Barclaycard Avios Plus card | Barclaycard
With Barclaycard Avios Plus, you can get closer to the people and places that matter most with your everyday spending.
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