Help with The Barclays app Using the app
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These FAQs may
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Mobility or dexterity impairment
Tools you may find useful to access our branches and services.
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Why do I receive an 'Unable to download' message when using Internet Explorer 8 to view my Online Statement?
for your Barclays accounts using Internet Explorer 8.
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Open Banking
Barclays Open Banking allows you to share your financial data with registered companies, and to pay in new ways directly from your current account.
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Why does the Barclays Mobile Banking app crash when I try to register on a new Apple device?
It could be that you’re not downloading the most recent version of the app. We’ll explain more here.
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How do I send money abroad?
You can make international payments online, over the phone or in branch. We’ll show you how here.
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Guide to PINsentry
PINsentry is a more secure way to verify your identity when you log in to Online Banking.
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Download and register
It's quick and easy to download and register for the Barclays app, and register for Online Banking. Here's how to get set up so you can bank from home.
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Why can't I make payments from an account with another bank that I’ve added to my Barclays app?
We’re working on changes to some payments features, which means you can’t make payments from accounts with other banks from 24 September.
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Planning your holiday
Handy info on planning for your holiday – including the latest apps to help you with everything from packing to managing your money abroad.
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Contactless cash
With contactless cash, you can take out money with just a tap of your contactless debit card or Android smartphone.
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