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Complaints

How do I make a complaint?

We’re sorry that you have a problem with some aspect of Plan & Invest but we’d like the chance to put it right. To find out how you can make a complaint, please see our 'How to complain' guide [PDF, 186KB]. We will aim to resolve your complaint as quickly as possible.

Alternatively, please refer to the Plan & Invest Terms [PDF, 441KB]