What you can do
View it online
If you’re registered for Online Banking, or the Barclays Mobile Banking app, you can access all the important details of your mortgage.
- Your balance
- Your statement
- Monthly payment amount
- When your initial term ends
- Mortgage transactions
- Current interest rate
- And much more
Forgotten your log-in details?
If you have a savings or current account with us, you can get a reminder of your log-in details online. Just go to the log-in page and choose the appropriate link.
If you only have a mortgage account with us, you’ll need to call 0345 600 23231to get a reminder.
Do it online
There are also a number of ways in which you can manage your mortgage in Online Banking. These will depend on the type of mortgage you have and your current circumstances.
You can set up regular overpayments online, and if you have a current or savings account with us, you can also make a single overpayment. Just check your mortgage offer and terms and conditions first to see if you’ll have to pay any early repayment charges.
Depending on your circumstances, you may be able to set up regular underpayments online.
Switch your mortgage rate
Switch to a different rate if the initial term of your mortgage has ended, or if it will within 90 days.
Manage your offset mortgage
Add or remove the accounts linked to your offset mortgage.
Set up a new Direct Debit or change the details of your current one.
Talk to us
Talk to us about your accounts safely and securely with web chat – just make sure you’ve logged in to Online Banking.
Need some help?
If you have a question about your mortgage, choose how you’d like to get in touch – online, in branch or over the phone. You can also browse our mortgage FAQs.
Talk to us online
Start a web chat with a member of our team.
Call us2 today on 0800 197 1081. Lines are open all day, every day, except on bank holidays and during Christmas, when they may be closed at off-peak times.
Visit a branch
Contact a branch that offers appointments with one of our expert mortgage advisers.