Manage your mortgage online

Want to register now?

You can register for Online Banking or sign up for our mobile banking app using your mortgage account number if you don’t have a current account with us. You’ll be covered by our Online and Mobile Banking Guarantee.

Forgotten your log-in details?

If you’ve already signed up for Online Banking but aren’t sure how to log in, we can help. Go to our log-in page and choose which account details to use, or get a reminder. You can also call us any time¹ on 0345 600 2323 to get a reminder

Do it online

You can make some changes to your mortgage in Online Banking – although the changes you can make depend on the mortgage you have and your circumstances.

• Set up or change a Direct Debit for your payments
• Make regular overpayments
• Make a single overpayment (if you have a current or savings account with us)
• Make underpayments, depending on your circumstances
• Apply to switch to a new rate
• Add or remove the accounts linked to your offset mortgage

View it online

Once you’ve registered, you can access all the important details of your mortgage online or on your smartphone.

• Your mortgage balance
• The interest rate you’re paying
• Your monthly payment amount
• When your initial rate period ends
• How long your mortgage runs for
• Your recent transactions