Help with In branch
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How do I pay a credit card or utility bill?
You can do this in Online Banking, through the Barclays Mobile Banking or Barclays Pingit apps, Telephone Banking or in branch. Find out how here.
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My card has been captured by a cash machine. What should I do?
Unfortunately, any cards eaten by cash machines are destroyed. Find out how to order a replacement for your Barclays debit card or Barclaycard here.
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Contactless cash
With contactless cash, you can take out money with just a tap of your contactless debit card or Android smartphone.
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Compare our loans
Our range of bank loans is tailored to your needs. Whether you want to buy a car or consolidate your debts.
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Can I postpone my loan repayments for a month or two?
Although you normally can’t take a payment holiday on your loan, find out here if you can extend the payment due date.
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How do I cancel a lost or stolen chequebook?
See how to cancel a Barclays chequebook if it's been lost or stolen, and what else you need to do.
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Can I access Online Banking on my mobile phone?
You can through the Barclays Mobile Banking app. Find out more here.
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What are CHAPS payments?
Find out what CHAPS payments are and how they differ from Faster Payments.
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Deaf, hearing loss or speech impairment
We’ve developed ways to help you if you’re deaf, hard of hearing or have a speech impairment.
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Third-party authority
A third-party authority is a temporary arrangement between you and someone you trust to access your bank accounts with us on your behalf.
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