Living with illness or disability

How to get the right support with your finances and for your wellbeing

Living with an illness or disability can be challenging. We may be the last place you’d think of turning to for support, but while we can’t give medical advice, we’re always ready to help with managing your finances.

Making banking easier

Easier ways to pay

If you find it difficult to withdraw cash or make payments, we have a range of options that make things easier.

Other ways to contact us

If you’d prefer to communicate with us in a particular way, we have options to suit – in-branch, online and over the phone.

Accessibility and disability

If you have, or are impacted by, an impairment, disability or health condition, you’ll find information here which we hope you’ll find useful.

Third-party account access

Ask someone you trust to help you manage your account – or find out what to do if you’ve been appointed to help someone else.

Managing your money and wellbeing

Managing your money

There’s lots of support available if a health condition or a disability means you need help with money worries, or just to manage your bank account.

Money and mental health

If you’re concerned about your mental wellbeing and how it might affect managing your finances, find out how we can help.

Making your computer easier to use

There are many ways you can make your computer, smartphone, tablet and favourite applications better suit your needs.

Getting expert support

You don’t have to face a health condition or disability by yourself – there’s a wide range of organisations that offer guidance and support.

You may also be interested in

Returning to work or study

If a health condition or disability means you’ve been away from work or your studies for a while, it’s worth taking time to plan your return.

Digital Eagles

If you’re looking to get more from the internet, our Digital Eagles are here to give practical and helpful advice.