Welcome to Launchpad

Help create the future of Barclays Mobile Banking

Launchpad lets you test new features we’re developing for Mobile Banking – and by telling us what you think, you can help make them even better.

What's Launchpad?

We’re always working to make Barclays Mobile Banking even better, but we can’t do it alone. The new features we’re building need testing before they’re ready for all of our customers to use – and that’s where you come in.

Sign up to Launchpad and you can try out new features long before they appear in Mobile Banking. Whether you think we’ve nailed it, have improvements to make or need to go back to the drawing board, we want your feedback.

Launchpad - the basics

Launchpad looks and feels just like our Mobile Banking app, and you can use it for your day-to-day banking, too. The difference is that you can also sign up for new features you’d like to help us test – new ones are added all the time.

All you need is to

  • Already use Barclays Mobile Banking
  • Install our Launchpad and Mobile Banking apps on the same Android or iOS device

See the full requirements for Launchpad.

What new features can I test?

Mobile Banking features that are ready for testing in Launchpad are always changing, but here’s a peek at what’s there now and what’s coming soon.

Digital receipts

Go paperless when you pay by debit card at participating retailers, with digital receipts in your list of transactions within the Launchpad app. Soon you’ll be able to make returns from the app and when an item is recalled by merchants you’ll receive notifications.

Loyalty cards

You’ll be able to earn loyalty points at participating retailers when you pay by debit card. They’ll be added automatically to your loyalty account and you’ll be able to check your points balance within the Launchpad app.

Swipe to pay

You can make payments quicker when you swipe to pay. Just swipe left on any eligible account and you’ll land on the ‘Pay an account’ screen. Your ‘pay from’ account will already be showing the details of the account you swiped.

Coming soon - Barclays Assistant

Need help or advice about Barclays services? Now you can get it from our chatbot, so there’s no need to make a phone call.

How to lift off with Launchpad

You’ll see full instructions for using Launchpad when you open the app, but here’s a quick run-through. Just make sure you have our Mobile Banking app installed and set-up before you start.

  1. Download and install Barclays Launchpad from your smartphone’s app store.
  2. Open Launchpad and enter the same passcode you use for Barclays Mobile Banking.
  3. Read and agree to the terms and conditions.



Don’t use Barclays Mobile Banking yet?

What else do I need to know?