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Welcome to Launchpad

Help create the future of Barclays Mobile Banking

Launchpad lets you test new features we’re developing for Mobile Banking – and by telling us what you think, you can help make them even better.

What's Launchpad?

We’re always working to make Barclays Mobile Banking even better, but we can’t do it alone. The new features we’re building need testing before they’re ready for all of our customers to use – and that’s where you come in.

Sign up to Launchpad and you can try out new features long before they appear in Mobile Banking. Whether you think we’ve nailed it, have improvements to make or need to go back to the drawing board, we want your feedback.

Launchpad - the basics

Launchpad looks and feels just like our Mobile Banking app, and you can use it for your day-to-day banking, too. The difference is that you can also sign up for new features you’d like to help us test – new ones are added all the time.

All you need is to

  • Already use Barclays Mobile Banking
  • Install our Launchpad and Mobile Banking apps on the same Android or iOS device

See the full requirements for Launchpad.

What new features can I test?

Mobile Banking features that are ready for testing in Launchpad are always changing, but here’s a peek at what’s there now and what’s coming soon.

Digital receipts

Go paperless when you pay by debit card at participating retailers, with digital receipts that appear in your online list of transactions.

Pennies round-up

Every penny counts for charities, so we’ll round up your debit card purchases to the nearest £1 and donate the money to a charity you choose.

Coming soon - Loyalty cards

Earn loyalty points automatically at participating retailers when you pay by debit card. You can check your points balance, too.

Coming soon - Barclays Assistant

Need help or advice about Barclays services? Now you can get it from our chatbot, so there’s no need to make a phone call.

How to lift off with Launchpad

You’ll see full instructions for using Launchpad when you open the app, but here’s a quick run-through. Just make sure you have our Mobile Banking app installed and set-up before you start.

  1. Download and install Barclays Launchpad from your smartphone’s app store.
  2. Open Launchpad and enter the same passcode you use for Barclays Mobile Banking.
  3. Read and agree to the terms and conditions.
     

iOS

Android

Don’t use Barclays Mobile Banking yet?

What else do I need to know?

  • What’s the difference between Launchpad and Mobile Banking?

    Launchpad offers the same everyday online banking features as our Mobile Banking app, so you can use it to check your balance and transactions, and to make payments.

    The other important difference is that Launchpad also offers you the chance to test new features we’re thinking of adding to Mobile Banking and tell us what you think.

    You won’t find these features in Mobile Banking yet, and your feedback helps us decide whether or not they’re added. So by using Launchpad, you’re helping us shape the future of the Barclays Mobile Banking app.

  • What do I need to use Launchpad?

    To use Launchpad, you need to have a Barclays UK current account and use Barclays Mobile Banking.  Read more about and download our Mobile Banking app, if you don’t already use it.

    You also need to have both our Mobile Banking and Launchpad apps installed on the same device.

    When it comes to your mobile device, for Android, you need Android 4.0 or later and be able to install apps from the Google Play store. For Apple devices, you need iOS 9.3 or later.

  • How do I give feedback about the features I’m testing?

    Some features we’re testing will ask for feedback as part of the testing process – either as soon as you’ve used the feature, or only after you’ve been using it for a while.

    You can also give feedback and share your thoughts with other Launchpad users at any time in our Facebook group, or just drop us a line by email. You’ll find more information about ways to give feedback in the Launchpad app.