Barclays Bank Account

Joining and eligibility

When you join we'll ask you to choose a suitable current account for Barclays Blue Rewards. Most of our accounts are suitable, including Premier. The only accounts you can't join with are: Barclays Basic, Young Person's, BarclayPlus, foreign currency accounts, Wealth and Business. If you have a joint account, only one holder can use that account to join. Other account holders can use a separate, suitable account to join if they have one.

You will need access to Online Banking or Barclays Mobile Banking to view and access your rewards, update your details or cancel Barclays Blue Rewards.

We'll check your chosen account on the first working day of each month to make sure that you did the following in the previous month:

• Paid in at least £800 (conditions apply) – you can read the terms and conditions by selecting ‘Additional Conditions for Barclays Blue Rewards' below, and on your Online Banking rewards homepage or Barclays Blue Rewards T&Cs in our mobile-banking app
• Paid the £4 monthly fee

As long as you do both these things in the previous calendar month, we’ll add any applicable Product Rewards (including any Direct Debit Loyalty Reward) or enhanced cashback to your Rewards Wallet on the second working day of each month.

Monthly fee and Loyalty Reward

Get up to £7 per month for banking with us – you’ll receive £3.50 cashback monthly for each of your first 2 Direct Debit payments.

We'll take the £4 monthly fee from your chosen account on the second working day of each month. The fee will show in your statement as 'Blue Rewards fee'.

If your chosen account doesn't meet the monthly eligibility check

We'll check your chosen account at the end of each calendar month, and let you know if you haven't met the criteria. We'll send you an email to let you know if you didn't meet the criteria and what you need to do next.

If you continue to not meet the criteria we'll close your Rewards Wallet – and you'll stop earning rewards. If we close your Rewards Wallet, we'll transfer any rewards you may have earned into your chosen current account, and stop taking the monthly fee. We'll add any pending cashback into your chosen current account at the lower rate.

If you earn less in rewards than the monthly fee

We may cancel Barclays Blue Rewards if the rewards you earn are less than the monthly fee. We’ll monitor the rewards you’re earning and we’ll contact you to give you 2 months’ notice before cancelling.

If you want to leave Barclays Blue Rewards

Just let us know using Online Banking or your Barclays app. We'll add your available rewards balance into your chosen current account. Any pending cashback will be paid at the lower rate into your chosen current account (eg, travel that you have booked but not yet taken).

Tax treatment of Barclays Blue Rewards

The £7 Loyalty Reward received up to and including November 2016 for being part of Barclays Blue Rewards is subject to UK income tax and may need to be declared to H M Revenue & Customs.

All other current rewards and cashback earned through Blue Rewards, and any Loyalty Reward received from December 2016, are not subject to UK income tax.

The products that could give you Loyalty Rewards

Loyalty Reward

Receive a £3.50 reward for each of your first 2 Direct Debit payments, up to £7 each month. You’re eligible for this reward if the Direct Debits are successfully paid from your chosen current account.

Mortgage Loyalty Reward

You can get our £5 monthly Mortgage Reward if you have or take out a residential mortgage with us. You’re only eligible for this reward on one mortgage at any time and it’s not available on our buy-to-let mortgages or staff mortgages taken out before 2003.

Loan Loyalty Reward

Get £1 each month on a Loan Reward if you have or take out a Barclayloan with us. The following loans don’t qualify: Professional Career Development, Resolve, Staff Season Ticket, Staff Career Development and all Staff Loans taken out before September 2013.

You’re only eligible for the Loan Reward:

• For one Barclayloan at any one time
• If your loan repayments are up to date, there are no arrears and we haven’t written off your loan

We might stop paying your Loan Reward if you fall behind with your repayments, there are arrears or we write off your loan.

Home Insurance Loyalty Reward

You'll get our Home Insurance Reward when you take out or renew your personal buildings, contents, combined cover or Finer High-Value Home Insurance with us. You can earn £1 per month for buildings or contents cover, and £3 per month for combined cover or Finer High-Value Home Insurance.

You need to join Barclays Blue Rewards first, or do so within 30 days of your policy start date, to be eligible for this reward. If you've had your policy for longer than 30 days, you won't be eligible until you renew.

It’s not available for any of our Student Possessions, Starter Contents, Home Emergency, Legal Services, Gadget, Bike, Sports Equipment, Personal Items and Student Contents cover.

Your rights under your insurance policy won't be affected by being a Barclays Blue Rewards customer.

You’re only eligible for the Home Insurance Loyalty Reward on one policy at any one time.

Life Insurance Loyalty Reward

• You’ll get our Life Insurance Loyalty Reward when you take out life insurance or life insurance with critical illness. You can earn £1.50 a month when you take out just life insurance and £5 a month if you opt for life insurance with critical illness cover.
• You need to join Barclays Blue Rewards first, or do so within 30 days of your policy start date, to be eligible for this reward. If you’ve had your life insurance policy for longer than 30 days, you won’t be eligible for the reward.
• Your rights under your insurance policy won’t be affected by being a Barclays Blue Rewards customer.
• You’re eligible for the Life Insurance Loyalty Reward on one policy only and for a maximum of 12 months. You can only have one life insurance reward term. After 12 months, you will no longer be eligible for a life insurance reward, even if you buy an additional life insurance policy at a later stage.
• The reward will only apply to life insurance policies bought from 15 November 2018.

When and how you’ll receive your rewards

Rewards for Barclays products

We’ll add your Direct Debit Loyalty Reward, Mortgage Reward, Loan Reward, Home Insurance Reward and Life Insurance Loyalty Reward into your Rewards Wallet on the second working day of each month. Payments will start on the second working day of the calendar month that follows:

• Joining Barclays Blue Rewards if you have an existing mortgage or existing loan
• Completion of your new mortgage
• Opening of your new loan
• The starting date of your insurance policy

As long as you have Barclays Blue Rewards:

• Your Mortgage Loyalty Reward will be paid every month for as long as you have the mortgage
• Your Loan Loyalty Reward will be paid every month for as long as you have a loan unless we stop paying your Loan Loyalty Reward because your loan repayments are not up-to-date, you are in arrears or we write off your loan
• Your Home Insurance Loyalty Reward will be paid every month for as long as you hold the policy
• Your Life Insurance Loyalty Reward will be paid every month for as long as you hold the policy, up to a maximum of 12 months.
• If you, or your estate, makes a successful life insurance or critical illness claim (except child critical illness), your policy will cease and any current life insurance reward will also cease.

When you renew your home insurance policy, top up your loan, switch rates, borrow more, move house or remortgage from another lender, please check to see what Loyalty Reward you’ll be eligible for with your new mortgage, loan or home insurance policy. Life insurance policies are non-renewable, so the life insurance reward will cease after 12 months.

We might revise your Direct Debit Loyalty Reward, Mortgage Reward or Loan Reward in the future to make sure that the reward remains competitive and reflects changes to our costs over the term of your mortgage, loan or account. We might also add or remove any Product Rewards. We’ll give you 2 months’ notice before making any change and if you don’t agree with the changes, you can cancel your Barclays Blue Rewards, without charge, in Online Banking or our mobile-banking app.

We might revise your Home Insurance Loyalty Reward or Life Insurance Loyalty Reward in the future. We’ll give you 2 months’ notice before making any change and if you don’t agree with the changes, you can cancel your Barclays Blue Rewards without charge, in Online Banking or our mobile-banking app.

If you leave Barclays Blue Rewards and re-join later, you'll need to renew or take out new home insurance products from us to qualify for the Home Insurance Loyalty Reward. If you leave Barclays Blue Rewards and re-join later, you will not qualify for the Life Insurance Loyalty Reward, if you already have or had life insurance. 

Joint products

Where a mortgage or loan is in joint names:

• If you’re both members or both become members of Barclays Blue Rewards, the reward will be split 50:50 between you (if there are more than 2 of you, it will be split between the 2 people who have held their current account with us for the longest period of time)
• If one of you leaves Barclays Blue Rewards then 100% of the reward will be paid to the remaining policy holder from that point onwards
• If only one of you is a member of Barclays Blue Rewards, that person will get 100% of the reward

Where Direct Debits are paid from a joint nominated account

Any Direct Debits paid from a joint nominated account will be eligible for the Direct Debit Loyalty Reward. The customer who has nominated that account for Barclays Blue Rewards will get 100% of the reward.

Where the home insurance or life insurance policy is in joint names:

• If you’re both members of Barclays Blue Rewards at the point of application, the reward will be split 50:50 between you (if there are more than 2 of you, it will be split between the two people who have held their current account with us for the longest period of time)
• If one of you leaves Barclays Blue Rewards then 100% of the reward will be paid to the remaining policy holder from that point onwards
• If only one of you is a member of Barclays Blue Rewards at the point of application, that person will get 100% of the reward

Extra cashback from retailers

Whenever you are paid cashback from our cashback retailers, you’ll earn an additional 1% enhanced cashback on top of the standard rate of cashback. If you leave Barclays Blue Rewards, you’ll only get the standard cashback. Details of the level of cashback and the payment terms for each retailer are available on their pages.

We’ll pay your cashback into your Rewards Wallet as 2 separate transactions. One will be for the standard cashback and the other will be for the additional 1% enhanced cashback for being a part of Barclays Blue Rewards.

The extra 1% will be paid on the second working day of the calendar month that follows the standard cashback payment.

Who can join Barclays Blue Rewards

To join Barclays Blue Rewards, you need to be a resident in the UK for tax purposes and have an eligible current account with Barclays. You’ll need to nominate an eligible Barclays current account for Barclays Blue Rewards to get the benefits. Your account can be a joint account, but only one of you will be able to join Barclays Blue Rewards from that account – so we’ll tell the other person if you join so they know they can’t also use that account to join Barclays Blue Rewards.

1. You must have at least £800 paid into your nominated current account, for example through your salary or pension (some payments won’t count towards the £800 – please see below)
2. You must pay the £4 monthly fee

• Single amounts transferred from other personal Barclays accounts in your name, including any joint accounts or savings accounts. (regular payments from your personal Barclays accounts, or money paid in from a Barclays Business Account will count towards your qualifying amount)
• Amounts paid out from your Rewards Wallet
• Any interest that we pay you
• Any refunds you receive from us

Your information

Barclays is committed to protecting your personal data. We will use your information for a number of different purposes, for example,to manage your account(s), to provide our products and services to you and others and to meet our legal and regulatory obligations. We may also share your information with our trusted third parties for these purposes. For more detailed information on how and why we use your information, including the rights in relation to your personal data, and our legal grounds for using it, please go to barclays.co.uk/control-your-data or you can request a copy from us.

Credit reference agencies and fraud prevention agencies

In order to process your application we will supply your personal information to credit reference agencies and fraud prevention agencies and they will give us information about you, such as about your financial history. We do this to assess creditworthiness and product suitability, check your identity, manage your account, trace and recover debts and prevent criminal activity. These agencies may in turn share your personal information with other organisations. If fraud is detected, you could be refused certain services, finance or employment. Once you open an account with us, we will share account data with the credit reference agencies on an ongoing basis.

If false or inaccurate information is provided to us and fraud is identified, details may be passed to credit reference and fraud prevention agencies to prevent fraud and money laundering and to verify your identity.

The Credit Reference Agency Information Notice (CRAIN) describes how the three main credit reference agencies in the UK each use and share personal data. The CRAIN is available on the credit reference agencies’ websites

• callcredit.co.uk/crain
• equifax.co.uk/crain
• experian.co.uk/crain

Or you can ask us for a copy of these.

For more details on how information held by credit reference agencies and fraud prevention agencies may be used, please go to barclays.co.uk/control-your-data or you can request a copy from us.

Cancelling Barclays Blue Rewards

If you want to cancel Barclays Blue Rewards, you can do so at any time either through Online Banking or the Barclays app. If you cancel within the first 14 days of receiving these Additional Conditions and you have already paid a monthly fee, we’ll refund the fee, unless you have already received any rewards in to your Rewards Wallet.

We may cancel Barclays Blue Rewards immediately if you close your nominated current account or are no longer resident in the UK for tax purposes. We may also cancel Barclays Blue Rewards if you fail to meet the two conditions to earn Barclays Blue Rewards or if the monthly fee you pay is greater than the rewards you earn. We will give you two months’ notice before cancelling but we will not cancel if you start meeting the conditions and earning more than the fee again before then.

If we or you cancel Barclays Blue Rewards

• Any balance shown in your Rewards Wallet will be paid into your nominated current account
• You will no longer be eligible for any pending Rewards (such as direct debit, mortgage, loan or insurance rewards that are for the term of the product) that have not yet been shown in your Rewards Wallet
• Any pending cashback will be credited into your nominated current account but at the lower rate
• We will no longer charge you the Barclays Blue Rewards monthly fee in future months

Keeping you informed

We’ll always keep you informed about the rewards you’re getting and how they may change over time. We’ll send information about your Barclays Blue Rewards to you using texts, email, Cloud It and other digital methods. We will not send paper statements or letters about your Rewards, as all communication is online. If you want to talk to us about Barclays Blue Rewards you can contact us in any of the usual ways, including at a branch and by phone.