Loyalty cards

We’ve closed the loyalty cards feature

This means:

  • You won’t be able to link your debit or credit card to retailer loyalty schemes and earn rewards automatically
  • You won’t be able to manage your rewards in the Barclays app, so you’ll need to do this directly with the retailer
  • You’ll keep the points or rewards you’ve already earned using your Barclays debit or credit card and can redeem them directly with the retailer
  • You can still earn rewards directly with the retailers’ loyalty schemes. Your details with them – like your membership and card numbers – aren’t affected by this change.

Missing some points or rewards?

The retailers provide and run the loyalty schemes and are responsible for awarding loyalty rewards. It can take around seven working days for your loyalty balance to update, and this can vary between retailers. Check with the retailer if your purchase was eligible for rewards.

If you’re sure you’ve linked your loyalty card to the card you paid with, check the date of your purchase. The dates below are the last dates you could earn rewards automatically by paying with your Barclays debit or credit card – purchases after these dates don’t qualify:

  • Wasabi – 4 September 2023
  • Viator – 7 September 2023
  • Iceland – 9 October 2023
  • SquareMeal – 26 October 2023

If you’re missing loyalty rewards, you can email support@bink.com1 about Viator and SquareMeal, or contact Wasabi and Iceland directly. You can also use these details if you have any questions about the loyalty scheme or your membership. If you need a replacement loyalty card, please contact the retailer directly.

Important information

1.     Bink provides an app-based service that allows customers to link payment cards to loyalty memberships and collect loyalty rewards without having to carry physical loyalty cards. You can read more about Bink and how they use your data in their terms and conditions and privacy policy – search ‘Bink terms’ online.

What else can your app do?

The Barclays app is here to help you manage your money on the go - safely and securely. But there's much more to it than that.