Mortgage redemption statement

Closing your account

Find out how to get the information you need to close your mortgage account with us, whether your term is ending or you’re shopping for a new deal.

Reasons for closing your mortgage account

If you’re thinking about remortgaging with another lender, we’d like to make sure you know about the exclusive reward rates we could offer you first. So before you make a decision, why not take a look at the ways we could help with your plans.

Closing your mortgage account because your term is ending soon is simple – just take a look at our quick guide to getting a mortgage redemption statement below.

And if you feel we haven’t lived up to your expectations in any way, we’d really like the chance to put things right. We’re here to help, so please call us on 0333 202 7580. Lines are open Monday to Friday from 7am to 8pm, and from 7am to 5pm at weekends.

Reward rates for you

We can offer you exclusive rates as a reward for staying with us – rates that are as good as, or better than, those we offer to new customers.

Buy-to-let reward rates

Get exclusive rates for your buy-to-let property when you stay with us, which match or better our rates for new customers.

Want to borrow more?

Thinking about borrowing more on your mortgage? Take a look at the exclusive rates and deals we could offer to you.

Moving home?

See our exclusive rates and deals for home movers, and find out about the mortgage options you could choose from when moving home.

How to get a mortgage redemption statement

The quickest way is by using Online Banking or in the Barclays app. If you’re not registered for these services, you can call us1 on 0800 022 4022 or visit a branch instead. Lines are open Monday to Friday, 8:30am to 5:30pm and Saturday 9am to 1pm.

See your mortgage settlement amount

Log in to your mortgage account in Online Banking or our app and select ‘Get a mortgage settlement amount’. We’ll ask you to choose a date, and then show you an estimate of what you’d need to pay off the mortgage on that day.

Get a final redemption statement

After seeing your mortgage settlement amount, you’ll have the option to order a final redemption statement, which provides a breakdown of everything you’d need to pay on the date you’ve chosen to pay off the mortgage. The statement also tells you what you’ll need to do next.