Register an appointeeship
If you already have an appoineeship, you’ll need to register it with us before you can use it.
An appointeeship lets someone manage someone else’s government benefits and claims.
Register an appointeeship
If you already have an appoineeship, you’ll need to register it with us before you can use it.
An appointeeship gives someone (the ‘appointee’) the authority to deal with benefits from the government on behalf of someone else. This is usually given when the individual is unable to make financial decisions for themselves due to limited mental capacity.
Unlike a power of attorney or Court of Protection order, with an appointeeship the appointee can only manage benefits and not any other form of income or savings the person may have.
Appointees manage benefit claims and payments on behalf of the person who’s mentally unable to do so. The appointee is also responsible for reporting any changes in that person’s circumstances.
If the person has the mental capacity to manage their own benefits but would like some support from a trusted individual, they would need to grant power of attorney instead.
Visit the government website to apply to become an appointee for someone claiming benefits.
An appointee can be a friend or family member of the individual, or an organisation or representative of an organisation – for example, a solicitor or local council. Only one appointee can act on behalf of someone.
When applying to become an appointee, we recommend you read about an appointee’s responsibilities.
An appointee can’t:
Have access to Telephone Banking or Online Banking
Appointees should keep accounts of the donor’s assets, income, spending and outgoings as the Department for Work and Pensions (DWP) can ask to check these records.
Online
You can submit your Appointeeship details and documents online using the form below.
You will need to have a certified copy of your legal document (see Information section below).
You will also need this link if you have already been to see us and need to upload your legal documents.
Information
You can certify a document as a true copy of the original by getting it signed and dated by a professional person.
A certified copy should be certified by a professional person or someone well-respected in the community (“of good standing”).
These may include:
The certifier should not be related to, living at the same address as or in a relationship with the person who is the subject matter of the certified copy.
Special rules may apply to the certified copy, particularly if the original is issued outside the UK or by a non-UK party.
Come and see us
You may prefer to come and see us to register your Appointeeship. You can book an appointment with us at a branch or Barclays local using the links below.
If you do not already bank with us, you will need identity documents such as a passport or a photocard driving licence.
Only the appointee needs to attend.
Your appointment will last for about an hour.
Call us for more options
If you are having difficulty using the online form and you are unable to come and see us, you can call us on 0345 075 74751 and choose option 1.
We will explain your options to register your authority and what you need to send us.
If you don’t already bank with us, you will need identity documents such as a passport or a photocard driving licence.
You will also need a smartphone or tablet to verify your identity. If this is not an option, then you can verify by visiting a branch.
Documents you will need
You will find more information about what documentation will be needed on our identifications page.
If you are coming to see us in branch or in one of our Local sites and have a debit card, you will need to bring it with you and know your PIN.
We will need you to verify your identity before we can register your authority. You can do this by using the Barclays app (verify your identity).
If you cannot verify your identity using the Barclays app, you can come and see us and bring documentation. You will find more information about what documentation will be needed on our identifications page.
We will need to see the full original BF57 form given to you by the DWP. You will need to have the full original or certified legal document, not just the summary page. This can be several pages long, so please make sure you have all the pages.
Once we receive everything we need, we will aim to set up your access within 10 working days. If we need anything else from you, we will get in touch by email or phone.
When it is set up, we will send you a letter to confirm that you have access, along with anything else you asked for, such as Online and Telephone Banking details or debit cards.
A third-party authority is a temporary arrangement between you and someone you trust to access your bank accounts with us on your behalf.
A power of attorney (PoA) is a legal document that lets a person make decisions about property and finances on someone else’s behalf. The process of setting it up can be complicated, and it’s often needed at a difficult time, which is why we’re here to support you in any way we can.
A Court of Protection (CoP) order is a legal document that lets a person (the ‘deputy’, in legal documentation) make decisions about property and finances on behalf of someone who, due to mental incapacity, can no longer make those decisions themselves (the ‘donor’). The process of setting it up can be complicated, and it’s often needed at a difficult time, which is why we’re here to support you in any way we can.
A guardianship (missing persons) order (GMPO) is a court-appointed document that lets someone take care of the property and finances of a person who’s been missing for an extended period of time.