Open Banking

New data sharing and payment options

Now you can choose to share your financial data with providers regulated by the Financial Conduct Authority (FCA) and European equivalents, and pay in new ways directly from your account.

Open Banking explained

There are two ways to share your data with third-party providers (TPPs).

1. Through Open Banking – which will direct you to the Barclays app or Online Banking, where you'll be asked to give your permission

2. By providing your log-in details directly to the third party

Sharing data through Open Banking

If a registered third party is using Open Banking to access your Barclays data, they’ll always tell you what data they need, why they need it, and will ask you to give your permission. They’ll then pass you on to us, either via our app or Online Banking, where we’ll detail their request and ask you to confirm your permission. Once you’ve given your permission, we’ll share that data with the third party on your behalf.

Sharing data by giving out log-in details

Outside Open Banking, some providers might ask you to share your log-in details as part of their data sharing solution. If you decide to give them your details, they’ll be able to log in to your account as if they’re you – this is known as screen scraping. This may mean that the company can access a wider range of information.

Key differences

When you’re using Open Banking, you’ll never be asked to share your log-in details

When you’re using Open Banking, you’ll always be asked to give your permission through Online Banking or our app

When you share your log-in details the third party will be able to access more data – whereas with Open Banking, you decide what you share and why

When you’re using Open Banking, you’ll be able to manage your permission either through a TPP or us
– whereas when you share your log-in details directly with a TPP, you’ll only be able to request cancellations through them

Whenever you share your data, you should only share it with registered TPPs. You can check this on the FCA’s list of approved providers.
Open Banking can also be used to make a range of payments directly from your accounts. It’s a new way to pay through third-party apps or websites.

How it works

The third party will confirm the payment amount and ask if you want to pay directly from your bank account. You’ll need to confirm that you bank with us before you continue.

You’ll be passed on to Barclays Online Banking or Barclays Mobile Banking.

We’ll show you a summary of your payment, the amount and where your money will be going – if you have more than one account with us, you’ll need to confirm which account you’d like the money to be taken from.

Once you’ve given your permission, the third party will make the payment directly from your account.
You’ll always have to give your permission first

You’ll always need to give us your explicit permission in Online Banking or your Barclays Mobile Banking app before any data or payment information is shared. If you decide to share your Barclays account data with another provider, we’ll always tell you exactly what data you’re sharing.

When you provide your permission, we’ll send you an email to explain your sharing options. We’ll also send you a text message when you set up a new consent or cancel an existing one. If you receive a text message and don’t have access to Online Banking or Barclays Mobile Banking, please contact us in your usual way.

To check who you’ve already agreed to share data with, or to alter your existing permissions, go to the ‘Manage third parties’ section of your mobile banking app, or the ‘Manage permissions’ section of Online Banking.

You can check your payments and how your data is shared

You can review your permissions at any time in Barclays Mobile Banking and Online Banking. We'll also ask you to check these permissions every 90 days.

If you’d like to check the details of past payments made using Open Banking, visit the ‘Payment permissions history’ section within ‘Manage payments’ in your app, or ‘Payment history’ in Online Banking.

It’s your choice

Remember, sharing data is completely your choice. If you decide to stop sharing data, we won’t send any more data to the TPP. However, the data we have shared while you did give your permission may still be stored by the third party – you should contact them to understand what they will use it for.

You can manage and amend your permissions at any time in the ‘Permission control centre’ in Online Banking or Barclays Mobile Banking. You can also switch ‘Allow my data to be shared’ to off in the ‘Manage third parties’ section if you don’t want to share your Barclays data. You can reverse this whenever you change your mind – either directly through a TPP or via Online Banking or Barclays Mobile Banking.