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Home Pack

Protect your home electronics for just £6 a month

We’re currently reviewing our Home Pack cover, so you can’t add it to your account right now. If you already have this Pack, you can continue to use it as usual.

  • Cover for your satellite and TV equipment
  • Additional 1-year warranty for home appliances
  • Includes access to Barclays Concierge Service, PC Troubleshoot Service and Legal & Tax Helpline
  • Add more Packs and get our multi-Pack discount

  • Satellite and TV equipment cover

    • Protect your TV, DVD and Blu-ray player, satellite and remotes against faults or accidental damage for 2 years on top of the manufacturer's cover
    • A single claim limit of £1,500 applies, with a maximum limit of £5,000 within any 12-month period

    Extended warranty on domestic appliances

    • Protect your home appliances for an additional 12 months – on top of your manufacturer's cover – against faults and accidental damage
    • You're covered for food spoilage too, if your freezer fails

    PC Troubleshoot Service 

    • Call our helpline for instant technical help for most personal computer–related issues
    • Available for PC or Apple Mac and covers laptops, tablets and desktop computers
    • You won't be able to get help for unlicensed software, unlicenced operating systems or commercial software
    • Payments or repairs or costs to fix any hardware problems aren't covered

    Barclays Concierge Service

    • You'll need to pay for the services arranged – for example, theatre tickets or hotel costs

    Legal & Tax Helpline

    • Available 365 days a year

    Terms, conditions and exclusions apply to all benefits. Read the Home Pack Welcome Booklet 8.54 MB 1 so you know what's covered and what's not.

  • Account benefit

    Details

    Registration needed

    How to register/activate

    Satellite and TV equipment cover

    Protect your TV, DVD and Blu-ray players, satellite equipment and remotes against breakdown or accidental damage for 2 years on top of the manufacturer's cover

    Yes

    To register, call 0800 158 3199, selecting the Satellite & TV Equipment option2. All items must be registered within 12 months of purchase.

    Extended Warranty on domestic appliances

    Protect your new domestic appliances for an additional 12 months – on top of your manufacturer’s cover.

    Yes

    To register, call 0800 158 3199, selecting the Extended Warranty option2 . Cover starts 7 days after registration.

    PC Troubleshoot Service

    Troubleshooting helpline that gives you instant technical help for most personal computer-related issues.

    No

    You're automatically registered. To access PC Troubleshoot Service, call us on 0800 158 31992 selecting the PC Troubleshoot Service option1 .

    Barclays Concierge Service

    From securing theatre tickets or dinner reservations or simply finding someone to look after your cat – we'll take care of it.

     

    No

    You're automatically registered. To access PC Troubleshoot Service, call us on 0800 158 31992 selecting the PC Troubleshoot Service option1 .

     

    Call us at any time on 0845 020 5259 or +44 (0)207 479 2707 when travelling internationally and let us know how we can help. We can also accept requests via email at barclaysconcierge@tengroup.com

    Legal and Tax Helpline

    No

    You're automatically registered. Please contact the Helpline on 0800 158 3199, selecting the legal and tax helpline option2 .

  • The PDF below has all the information you need to know about the Home Pack1.

    Home Pack Welcome Booklet 6.39 MB

    Key exclusions

    Satellite and TV equipment cover

    • A single claim limit of £1,500 applies with a maximum limit of £5,000 within any 12-month period

    Extended warranty on domestic appliances

    • All purchases must be registered within 90 days of purchase
    • We don’t cover items under the value of £25, or cosmetic damage (eg, scratches) or malicious damage

    PC Troubleshoot Service

    • Helpline doesn’t provide assistance with unlicenced software, unlicensed operating systems or software for commercial use
    • Payments for repairs or costs to fix any hardware problems are not covered

    Barclays Concierge Service

    • Barclays Concierge saves you time and money on tickets, travel and dining. You can book online or call to speak to one of our expert lifestyle managers. Choose from a wide range of member benefits, travel discounts and VIP ticket access
    • With unlimited access to the concierge service, you'll just need to pay for the services arranged  - for example theatre tickets or hotel

    Legal & Tax Helpline

    • Available 365 days a year

     

How to apply

You'll need a Barclays current account3 to get the Home Pack.

Apply online or at a branch

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Barclays Bank Account

For flexible, rewarding banking

Our Barclays Bank Account has everything you need for your everyday banking.

See account details