How it works
The Current Account Switch Service
The Current Account Switch Service is a free service that lets you switch a current account from one participating bank or building society to another – in 7 working days 2. It’s designed to be simple and stress-free, and the full switch option is backed by the Current Account Switch Guarantee. As part of the full switch, we transfer all your payment orders in and out (such as salary and Direct Debits) to your new Barclays account, and also set up a payment redirection for any credits or debits from your old account for a minimum of 3 years.
Steps to switch your account
A full switch takes just 7 days – and we take care of everything for you.
Visit a branch to confirm your identity within 5 days of applying for a switch. Then we’ll contact your old bank to start the process.
We’ll text you to confirm the switch is under way.
We’ll send you a letter confirming the date of your switch and confirming that your old bank has agreed to it.
We’ll keep you updated by text.
Your switch will be complete and we’ll text you to confirm this.
With a full switch, we'll move all your regular credit and debit payments, such as Direct Debits, standing orders, bills and your salary, to your new Barclays account.
We’ll then close your old account for you and set up a payment redirect from your old account to your new Barclays one for a minimum of 3 years.
A full switch is covered by the Current Account Switch Guarantee. After you apply, you'll have 5 working days to visit one of our branches and confirm your identity so the switch can start. The process completes 7 working days after you’ve done this.
With a partial switch1, you’ll need to contact your old bank for a list of your debit payments for the account you're switching from. Then, let us know which ones you’d like us to move to your Barclays account. We’ll switch these for you but we won't be able to switch any individual future-dated payments.
We’ll leave your old account open and you'll need to arrange the transfer of any credit payments (eg, your salary) to your new Barclays account. It takes longer than 7 working days and isn't covered by the Current Account Switching Guarantee.
Things you need to know
A funding limit is the maximum amount you'd like us to transfer to your old bank to clear an overdraft or overdrawn balance. You'll need to deposit this amount into your Barclays account, or have an overdraft in place with us for the day of the switch.
We'll transfer an amount up to the funding limit you’ve choosen to your old account. You'll be able to change this amount up until 5pm on day 6 of the switch by coming into a branch. We'll need to agree to the amount and it needs to be enough to clear any overdrawn balance or overdraft so we can close your old account.
You can use your Barclays account as soon as you open it. We'll contact you to let you know when the switch is complete. When it is, any money coming from your old account will be available.
Your switch could be rejected if the personal details you give us when opening your Barclays account don't match those held by your old bank.
If you think your details might be out of date, you’ll need to update them with your old bank. Also, if you apply for a full switch, you have 5 working days to visit one of our branches and confirm your identity. If you don't do this, the switch process can't go ahead.
If your switch is rejected, you can re-apply, but you should make sure you've taken the necessary steps to ensure it doesn't fail again.
Paper-based switch service
Will you need a paper-based switch?
The quickest way to switch to us is online, using the full switch option. Some banks don’t offer a full switch – these include Bank of England, Brown Shipley, Citibank NA, ING Bank NV, Secure Trust Bank, Silicon Valley Bank, Turkish Bank (UK) Ltd, EFG, Prepaid Financial Services and RBS. Instead, you can use our Paper-based Switching Service (this can take a minimum of 12 working days), or you can continue with the partial switch.
If your bank is signed up to the full switch service, you won’t be able to do a paper-based switch.
If you choose a paper-based switch, you’ll need to print and complete the form 1.13 MB 2 and then return it to us.
- If you are requesting a balance transfer and closure of your old account, then you need to take the form to a Barclays branch in person, to help protect against online banking fraud. You will need to take either a valid driver’s license or passport, as well as either a bank statement or a utility bill detailing your address, dated within the last 3 months.
- If you are requesting to transfer your Direct Debits and standing orders only, then the form can be returned to us by post without the need to visit a branch
This form can also be used for switching currency accounts within the UK. You’ll need to include all relevant information (including any named people on the account) and sign it. We’ll return it to you if it’s incomplete and will only begin the switch once we’ve received the right information.
How it works
We’ll arrange a transfer of your Direct Debits, standing orders, your remaining balance and, if you tell us to, we’ll transfer your incoming and other outgoing payments from your old bank or building society to your new account – we’ll then contact your old bank to close your account with them.
In the meantime, you should keep enough money in your old account to cover any regular fees or payments you may have.
Any other payments
If you’ve set up regular payments from your debit card, you’ll need to update your payment details to those on your new Barclays debit card number – as we can’t transfer debit card payments.
Accounts made for you
We have many accounts for you to choose from – so you can find one that’s right for you.