A fraudster gets access to your personal information or steals your credit or debit card details. This lets them spend with your card.
Could it happen to you?
Fraudsters might get hold of your card details by
- Intercepting your account information when you’re shopping online
- Stealing your card
- ‘Cloning’ your card using a special swipe machine
Once they’ve got this information, they can
- Buy things with your money
- Open new accounts and apply for loans in your name
- Have new credit or debit cards sent to them
How you can protect yourself
- Check your balance regularly for unusual transactions. If there’s something you don’t recognise, contact us immediately
- Check your credit rating regularly – this can help you find out whether anyone has tried to apply for credit cards using your personal information
- Shield the keypad every time you enter your pin
- Look closely at any machines when you use your card with. If anything looks unusual or appears to have been tampered with, don’t use them
Cash machine fraud
Fraudsters continue to find new ways to pull off this con, but the outcome is still the same – distracted at an ATM, you lose sight of your card and your bank account is emptied before you realise.
Remote access fraud
A persuasive phone caller might claim they’ve spotted a problem with your computer and offer to take remote control of it to fix it. They could even say they’re calling from a bank and need to help with a ‘problem with your account’.
Emails, text messages and calls
You receive an email, text message or call claiming to be from a well-known company or organisation, such as a bank or the police.
Fraudsters steal personal information about you to impersonate you. They then take out loans and credit cards in your name, or withdraw cash from your bank account.
Return to fraud and scams homepage
Have you educated yourself enough on the different types of scams? Head back to the homepage.
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How to report fraud
Think you’ve been a victim?
Get in touch with us right away if you think you’ve seen suspicious activity on your account. Here you’ll find the numbers you need, the next steps to take and what we’ll do to help.
Take control of your personal data
Stay safe online
Discover ways to help keep control over your personal data online.
Take Five to stop fraud
National awareness campaign
Take Five is led by UK Finance and backed by the Government and other organisations. If you receive a phone call, text or email you think might be fake, it urges you to stop – take five – and challenge what you’re told.
Master your Moneyverse
…and make money work for you
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