Coming to the end of your first payment holiday?
If you’ve had a payment holiday for three months and you’re coming to the end of it, we might be able to help.
You can find out everything you need to know about payment holidays here – and you can apply online.
To help us support those who need it most, please check the information below first, and only call us if you have an immediate financial problem that can’t wait. We have fewer colleagues than usual answering phones right now because of coronavirus. This is having a big impact on our call waiting times – we’re truly sorry about this.
If you’ve had a payment holiday for three months and you’re coming to the end of it, we might be able to help.
If you’ve had two payment holidays, or you’ve had a structured payment plan, we might be able to support you.