Fraud prevention features

Fraud prevention features

Set limits and choose how your cards work

Our fraud prevention features put you in control of your payment cards. You can instantly update your preferences to suit your needs. 

Your cards

In the Barclays Mobile Banking app, you can view all of your cards in one place – and update your preferences, such as your daily cash machine limit, straightaway.

Fraud prevention

Cash machine limit

The cash machine limit is the maximum amount of money that you can withdraw from a cash machine on a single day.
All of our payment cards are issued with a standard pre-set daily limit, depending on the card type, but now you’re able to set your own limit.
To set your withdrawal limit:

  • Log in to the app
  • Head to ‘Account management
  • Then ‘Your cards’

If you change your limit and save it, you'll have a new default limit straightaway. This limit applies to cash machines in the UK and overseas, but not the self-service points found in branch.

Remote purchases

A remote purchase is a payment you make using your card details, but not your physical card, so it might be over the phone or on the internet.
You can turn remote purchases off in the Barclays Mobile Banking app. If you do, it means you can't use your card for the following:

  • Internet purchases
  • In-app purchases
  • Mail orders
  • Telephone purchases

Recurring payments, such as Direct Debits and subscriptions, won’t be affected by this being turned on or off.

Remote purchases

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Types of scams

Learn how to avoid them

Familiarise yourself with some of the most common types of fraud – and know what to do if you think someone’s trying to trick you.

Reporting fraud

Think you’ve been a victim of fraud?

Contact us right away if you’ve seen suspicious activity on your account. Here you’ll find the numbers you need, and the steps we’ll take. 

Card fraud

Protecting your cards

Here are some tips to help keep your payment cards safe and secure.