Report card lost or stolen
Let us know in a few taps if your card’s been lost or stolen.
Managing your card
Control your card on the go
You can control how and where your card is used through the ‘Cards’ section in our app. Set limits on payments online or abroad and cash withdrawals, temporarily freeze your card if you don’t know where it is, report it lost or stolen, view your PIN and more.
How to view the ‘Cards’ section
- Log in to your Barclays Mobile Banking app
- Tap on ‘Cards’ in the home screen, just below your account balance
All the registered cards you have with us – both Barclays and Barclaycard – will be displayed at the top of the screen, and we’ll only show you the options available for each card. Simply select which one you want to make any changes to and follow the menu underneath.
There are scenarios when your debit card settings may not be applied and a transaction will be approved1.
What you can do in the ‘Cards’ section
Card security
Temporary freeze
If you’ve misplaced your card, you can stop it from being used with the ‘Temporary freeze’ feature.
View PIN
Forgotten your PIN? You can view it securely in the app.
Spending controls
Cash machine settings
Change the daily amount of money you can take out of cash machines or switch off cash withdrawals altogether.
Remote purchases
Control whether your card can be used to make payments online, in-app or over the phone.
Merchant control
Stop your card from being used with certain types of retailers like gambling or premium-rate websites and phone lines.
In-store international spending
Control whether card payments can be made in shops, restaurants or retailers abroad.