We understand the pressure you may be feeling from the rising cost of living and increased mortgage rates.
We’re here to help, and have signed up to the new Mortgage Charter recently announced by the government. We’re working with them, other mortgage lenders and regulators to offer you the support you may need.
The following will help explain what support is currently available, as well as answer some questions you may have.
To check if you’re eligible, go to the ‘Can I switch my rate' section below.
You might have seen the recent government announcement to help mortgage holders reduce their monthly payments. Here’s how we can help.
If you’re worried you might struggle with your mortgage payments, we can help. Please call us as soon as possible on 0333 202 75041 so we can find the best way to support you. We’re here Monday to Thursday from 8am to 8pm, Friday from 8am to 6pm, and Saturdays from 9am to 1pm.
Interest rates on mortgages are directly linked to the Bank of England base rate, so when this changes, mortgage rates change too. Depending on your type of mortgage (for example, whether it’s a fixed or variable rate) this might change how much you pay back each month. If your mortgage rate is fixed it won’t change until the fixed rate period ends. Read more about the base rate change.
Use our mortgage calculator tool to see how your monthly payment could be affected.
Visit our how to register help page for more information.
If your mortgage doesn’t come with an early repayment charge, you can switch your rate with us now.
If you’re in the last 180 days of an early repayment charge period, you can switch your rate, but your current rate won’t change until those 180 days are up.
If you’ve got more than 180 days of an early repayment charge period left, you can still switch now, but you’ll need to pay the charge.
I’m interested in switching my rate
Check if you have an early repayment charge first then answer the below question to help you to understand the simplest and quickest way to switch your rate.
I’ve already applied to switch my rate
If you applied to switch your rate on the phone, it can take 20 working days for your application to arrive. You’ll need to complete this to switch your rate.
If you’d like to change or cancel an application you’ve already made, you can call us on 0333 202 7580*. We’re here Monday to Friday 7am to 8pm, and Saturday to Sunday 7am to 5pm (excluding public holidays).
Visit our how to register help page for more information.
Making an overpayment
Your mortgage offer document explains how to make overpayments and how much you can overpay without paying a fee.
Find this in the Barclays app or Online Banking in ‘Statements and documents’.
See our mortgage overpayments page for more.
The base rate is the rate the Bank of England charges banks and other lenders when they borrow money. It affects the interest rates that banks charge people for their mortgage, loans, or other types of borrowing.
This means your mortgage rate could change when the Bank of England changes the base rate, depending on what type of mortgage you have.
Read more about how a change in base rate might affect your mortgage on our mortgage base rate page.
We’re here to help with your plans
Practical tips to help you understand the home-buying and mortgage process, whether you’re starting out, moving, remortgaging or buying to let.
Switch to a new rate if you have a mortgage with us
If you have a mortgage with us, we can offer you exclusive rates if you want to switch to a new deal – and you could borrow more.
You can also check our full mortgage range [PDF, 285KB] to see if our other mortgages are suitable for you, download our tariff of mortgage charges [PDF, 265KB] and read our legal information.
Barclays Bank UK PLC and Barclays Bank PLC are each authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.
Barclays Insurance Services Company Limited and Barclays Investment Solutions Limited are each authorised and regulated by the Financial Conduct Authority.
Registered office for all: 1 Churchill Place, London E14 5HP
