First-time buyer guides
Start your adventure
Expert tips and guides to help you prepare as you set off on the path towards your first home.
Mortgage guides and advice
We’re here to help with your plans
Practical tips to help you understand the home-buying and mortgage process, whether you’re starting out, moving, remortgaging or buying to let.
- Tips for first-time buyers
- Guides to moving home and remortgaging
- How to manage your mortgage with us
Mortgage tips and advice
Existing customer guides
Managing your mortgage
Find out how to make overpayments, change mortgage holders, get permission to let and deal with worries about mortgage payments.
Moving home mortgage guides
Tips for your big move
From selling your current home to sorting out the mortgage for your new one, we’ve got some tips and insights to help.
Help to buy mortgages
Get a helping hand when buying a home
Struggling to save a deposit? See how the government’s Help to Buy scheme could help you take the first steps towards your new home.
Remortgage guides
How remortgaging works
Find out why moving your mortgage to us from your current lender could be right for you – and how the remortgaging process works.
How to buy to let
Practical tips for landlords
Read our tips on how to become a landlord – from choosing a property and mortgage, to understanding your tax liabilities and legal responsibilities to tenants.
Getting a mortgage when you’re self-employed
Verifying your income
Find out how to prepare for a self-employed mortgage application – and see how we can help you.
Mortgage costs and fees explained
The price of buying a home
When you’re planning to buy a property, there are various costs you need to prepare for.
Getting a mortgage with us
Use our calculators to see how much you could afford to borrow and get an Agreement in Principle to see if we could lend what you need. Then find out how to prepare for your mortgage appointment.
Mortgage calculators
Work out the kind of mortgage you could afford
Use our mortgage affordability calculators to work out how much you could borrow and what kind of deposit you need for a mortgage.
Agreement in Principle (AiP)
Take the first step to your mortgage with an AiP
Start an Agreement in Principle (AiP) online to find out quickly if you could borrow the amount you need – without affecting your credit score.
Starting your mortgage application
Get ready to apply
Find out how to book an appointment to start your mortgage application, and see the list of documents and information you’ll need to provide.
Need some help?
Chat to us online
Chat to us online if you have a question about applying (we can’t give mortgage advice in web chats).
Call us
Call us1 any time – lines may be closed at off-peak times on bank holidays and during Christmas.
0333 202 7580
Track It
If you’ve submitted an application, use your mortgage application reference to find out what stage it’s at.