Banking by telephone and in branch
Business banking with a personal touch
Prefer a more personal way to bank? Find out how to contact our business banking advisers by phone or find your nearest branch.
Extra business support is just a call away
Whether you need to do your daily business banking or some financial support, we can help. Just have your membership number and passcode ready when you call.
- Talk to your business team on 0345 605 23451 if your business has a turnover up to £1m. Calls to 03 numbers are charged at the same rate as dialling an 01 or 02 number. If your fixed line or mobile service has inclusive minutes to 01/02 numbers, then calls to 03 are counted as part of this inclusive call volume.
Lines are open 8am to 8pm, Monday to Friday and closed weekends and holidays.
If your turnover is between £1m and £6.5m, or you’re an agricultural client, call 0800 027 13211. Our lines are open Monday to Friday, from 8am to 7pm.
Automated 24-hour banking
With our telephone banking services you can control your business finances any time.
- Check balances
- Transfer money
- Make payments
- Change your passcode
Talk to your business team
When you call us, you can
- Set up, amend or cancel a standing order or Direct Debit
- Report lost, stolen or damaged debit, cash machine or credit cards
- Order foreign currency
- Arrange international and UK same-day payments
Visit a branch
You can do your everyday business banking in a branch. Find your closest one and see what services are available using our branch finder.