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Banking by telephone and in branch

Business banking with a personal touch

Prefer a more personal way to bank? Find out how to contact our business banking advisers by phone or find your nearest branch.

Extra business support is just a call away

Whether you just need to do your daily business banking or need some financial support, we'd be delighted to help. 

  • Talk to your business team on 0345 605 2345 11 between 8am to 9pm Monday to Friday, and 8am to 6pm during weekends and holidays. Simply have your membership number and passcode ready when you call
  • 24-hour automated banking by telephone
  • Use our branch finder to visit us or call your nearest branch to make an appointment

Automated 24-hour banking

With our telephone banking services you can control your business finances any time.

You can

  • Check balances
  • Transfer money
  • Make payments
  • Change your passcode

Talk to your business team

Call your business team between 8am to 9pm Monday to Friday, and 8am to 6pm during weekends and holidays, on 0345 605 2345.2

You can

  • Set up, amend or cancel a standing order or Direct Debit
  • Report lost, stolen or damaged debit, ATM or credit cards
  • Order foreign currency and travellers cheques
  • Arrange international and UK same-day payments of up to £25,000 3

Visit a branch

You can do your everyday business banking in a branch. Find your closest one and see what services are available using our branch finder.