Banking by telephone and in branch
Business banking with a personal touch
Prefer a more personal way to bank? Find out how to contact our business banking advisers by phone or find your nearest branch.
Extra business support is just a call away
Whether you need to do your daily business banking or some financial support, we can help. Just have your membership number and passcode ready when you call.
- Talk to your business team on 0345 605 23451 if your business has a turnover up to £1m. Calls to 03 numbers are charged at the same rate as dialling an 01 or 02 number. If your fixed line or mobile service has inclusive minutes to 01/02 numbers, then calls to 03 are counted as part of this inclusive call volume.
Lines are open 8am to 9pm Monday to Friday, and 8am to 6pm during weekends and holidays.
- If your turnover is over £5m, call 0800 027 13211
- If your turnover is £1m to £5m, call 0333 202 74551
- If you're an agricultural client, call 0333 202 74521
Lines are open 8am to 7pm Monday to Friday
- 24-hour automated banking by telephone
- Use our branch finder to visit us or call your nearest branch to make an appointment
Automated 24-hour banking
With our telephone banking services you can control your business finances any time.
You can
- Check balances
- Transfer money
- Make payments
- Change your passcode
Talk to your business team
When you call us, you can
- Set up, amend or cancel a standing order or Direct Debit
- Report lost, stolen or damaged debit, cash machine or credit cards
- Order foreign currency
- Arrange international and UK same-day payments of up to £25,000
Visit a branch
You can do your everyday business banking in a branch. Find your closest one and see what services are available using our branch finder.