Banking by telephone and in branch

Business banking with a personal touch

Prefer a more personal way to bank? Find out how to contact our business banking advisers by phone or find your nearest branch.

Extra business support is just a call away

Whether you just need to do your daily business banking or need some financial support, we'd be delighted to help. 

  • Talk to your business team on 0345 605 2345 11 between 6am and 12pm Monday to Friday. Simply have your membership number and passcode ready when you call
  • 24-hour automated banking by telephone
  • Use our branch finder to visit us or call your nearest branch to make an appointment

Automated 24-hour banking

With our telephone banking services you can control your business finances any time.

You can

  • Check balances
  • Transfer money
  • Make payments
  • Change your passcode

Talk to your business team

Call your business team between 6am and 12pm, Monday to Friday, on 0345 605 2345.2

You can

  • Set up, amend or cancel a standing order or Direct Debit
  • Report lost, stolen or damaged debit, ATM or credit cards
  • Order foreign currency and travellers cheques
  • Arrange international and UK same-day payments of up to £25,000 3

Visit a branch

You can do your everyday business banking in a branch. Find your closest one and see what services are available using our branch finder.