Fraudsters call businesses pretending to be organisations such as banks, HMRC, the police, or internet and phone companies. They usually ask staff members to
- Provide personal or bank details
- Make payments to another account
- Download software that gives them control of that staff member's device and access to the business’ bank account
If you get an unexpected call, never tell them your personal or bank details such as your PINSentry codes.
Never transfer any money and don’t download any software or give them access to your device.
Fraudsters also send emails and texts pretending to be real companies – you shouldn’t click on links or attachments that you get in unexpected emails or texts, or call any phone numbers you don’t recognise. Instead, call the person back on a trusted number you already have on file.