Webinars to support UK businesses
Our webinars, hosted on EventBrite1, aim to help protect businesses by giving real insight into important subjects, such as risk and security.
Learn how fraudsters can target your business
Stay alert to these types of scams
Read more about the different types of fraud and how to protect your business against them. We’ve also put together some fraud resources to help you stay safe from scams.
Fraudsters call businesses pretending to be organisations such as banks, HMRC, the police, or internet and phone companies. They usually ask staff members to
If you get an unexpected call, never tell them your personal or bank details such as your PINSentry codes.
Never transfer any money and don’t download any software or give them access to your device.
Fraudsters also send emails and texts pretending to be real companies – you shouldn’t click on links or attachments that you get in unexpected emails or texts, or call any phone numbers you don’t recognise. Instead, call the person back on a trusted number you already have on file.
Fraudsters take over email addresses and intercept email conversations. They then send genuine-looking emails that ask businesses to send money to different bank accounts, and change the bank details on real invoices. The business is then conned into sending large amounts of money to a criminal’s bank account.
If you’re asked to update the bank details you have for a supplier – or if you get sent new bank details to pay an invoice – always call a contact you know, to check the request is real. Don’t reply to the email address or use the details they send you, but get in touch with someone you already know and trust.
Make sure all of the staff who work with payments know about this type of scam.
Scammers trick businesses into buying products that don’t exist, such as vehicles, machinery or office supplies, through websites or sellers that seem genuine. The goods or services are then never received.
If you’re planning to buy something from a new seller, make sure you research the company and check genuine customer reviews, and try to see the item in person first – providing it’s within government guidelines to do so.
Avoid making a big first-time order – if it seems too good to be true, it probably is. Check any documentation and serial numbers carefully to ensure what you’re buying is genuine and if there’s a good reason why the cost may be lower.
Fraudsters intercept emails from directors, CEOs or other senior staff members, and pretend to be them. Scammers then ask staff members to make payments to fraudulent bank accounts.
If your card has been lost or stolen, or you think someone else has your password, passcode or other security information, phone us straightaway2 on 0800 151 0155 or from abroad on +44 02476 842 091
Get in touch immediately and report it to us.