Bounce Back Loan scheme

Supporting UK businesses during coronavirus

See if you’re eligible for a government-guaranteed loan of £2,000 to £50,000 if your business has been affected by coronavirus (COVID-19).

If you already have a Bounce Back Loan, and didn’t borrow the maximum amount you're eligible for under, you may be able to apply for a top-up.

You can apply up to 31 March 2021.

How do I apply?

FAQs

What’s the Bounce Back Loan scheme?

The Bounce Back Loan scheme lets you apply for a business loan between £2,000 and £50,000, subject to eligibility criteria.

The government will guarantee 100% of the loan and there won’t be any fees or interest to pay for the first 12 months.

For details on top-up eligibility and limitations, read our FAQs.

What's Pay as you Grow?

The government announced Pay as you Grow for Bounce Back borrowers to help businesses get back to regular trading. Pay as you Grow gives you more time and flexibility to pay back your loan.

Find more details on Pay as you Grow here.

Repayment Calculator

Use our Bounce Back Loan repayment calculator to see how much your payments will be and the total amount you’ll repay over the term – with or without any Pay as you Grow options.

Please note that the amounts shown are indicative and could vary from your actual repayment amount.

How can I apply?

If you already have a business account with us, the quickest way to apply for Pay as you Grow or a Bounce Back Loan is in Online Banking or the Barclays app. If you're trading through a Barclays personal current account, we may still be able to help you. Eligibility criteria apply.

For Bounce Back Loans, in most cases the money will arrive in your account within one business day after the loan is approved.

For Pay as you Grow, there’s no need to contact us at this time, we'll contact you with information on your repayments and your Pay as you Grow options ahead of your first repayment.

Bounce Back Loan eligibility Eligibility
Pay as you Grow eligibility Pay as you Grow

Bounce Back Loan eligibility
You can apply for a loan if your business
- Is based in the UK
- Has been negatively affected by the coronavirus situation
- Was established on or before 1 March 2020
- Is not in bankruptcy, liquidation or undergoing debt restructuring
Ineligible businesses

The following businesses aren’t eligible to apply
- Banks, insurers and reinsurers (but not insurance brokers)
- Public-sector bodies
- State-funded primary and secondary schools
If you’re not eligible, get in touch with your usual Business Banking contact to talk about borrowing options that could be right for you.

To apply for a Bounce Back Loan with us, you’ll need to be a Barclays Business customer, or have a personal current account with us that was opened on or before 1 March 2020. If you are not already a customer but have a new customer appointment in the diary before the end of the scheme on 31 March 2021, we’re able to offer a Bounce Back Loan if you meet the eligibility criteria.

There are no further new customer appointments available between now and the end of the scheme. If you run your business through accounts with another bank, please contact them to discuss applying for a Bounce Back Loan.

You’ll also need to provide proof that your business was trading through that personal account on or before that date and be able to provide the additional documents on this list.

If you run your business through accounts with another bank, please contact them to discuss applying for a Bounce Back Loan.

Further information

You can apply up to 31 March 2021.
- Businesses from all sectors can apply for a facility¹
- Interest rate fixed at 2.5%
- No principal repayments for the first 12 months
- No set up or application fees
- No early repayment fees
- No personal guarantees are allowed, and no recovery action can be taken over a principal private residence or principal private vehicle
- You’re responsible for repaying 100% of the loan. Where default occurs, we follow our standard commercial recovery procedures (including the realisation of security) before we make a claim against the government's guarantee for any shortfall. Loans are available to most business sectors, but restrictions apply
- Term extensions to ten years will be available as part of a flexible repayment plan (subject to application) – we’ll update this page when we have more information
You can apply to borrow up to 25% of your turnover in the 2019 calendar year, up to a maximum of £50,000.

If your business was established after 1 January 2019, you should apply the 25% to your estimated annual turnover from the date you started your business.

Before you apply please read this important information.

You may be able to apply to refinance existing Coronavirus Business Interruption Loans, the Coronavirus Large Business Interruption Loans, or Covid Corporate Financing Facility loans into a Bounce Back Loan. Eligibility criteria apply.

We'll soon be contacting customers who could be affected to discuss this option.

Bounce Back Loan scheme top-ups

If you didn’t borrow the maximum amount you're eligible for under the Bounce Back Loan Scheme, you may be able to apply for a top-up. This could enable you to increase your loan to 25% of the annual turnover stated in your original Bounce Bank Loan application, up to a maximum of £50,000.

To apply for a top-up, please log in to Online Banking, go to ‘Product and services’ and select ‘Business loans’.
Pay as you Grow eligibility
Is your business eligible for Pay as you Grow?

You can apply for Pay as you Grow in Online Banking or the Barclays app if
- You currently have a Bounce Back Loan
- You’re at least nine months into your initial payment holiday – this will take effect when your payment holiday ends
- You’re listed on the mandate and have full access to Online Banking or the Barclays app. You also need to be authorised to make changes on behalf of the business account
You can apply for any of the Pay as you Grow options, or all of them, once they’re available for your loan. There are no additional fees and this doesn’t impact your ability to pay off the loan early.

Using these options won’t affect your credit score or negatively affect your creditworthiness, provided you keep up with your repayments. We may use previous requests, including those for Pay as you Grow options, to help us assess affordability in future lending applications. Our ‘Build your business credit score’ page has more information, including how to keep your business credit score healthy.

If you want Pay as you Grow to start from your next loan repayment, you need to apply at least 20 days before that repayment is due.

The wording below is from the British Business Bank, and covers the repayment of your Bounce Back Loan. We’ll send you regular reminders to let you know when your repayments will start and how much you’ll pay. There’s no need to contact us at this time, we'll contact you with information on your repayments and your options ahead of your first repayment.

Repaying your Bounce Back Loan

You received a payment holiday for the first year of your loan, with the interest being paid by the government via a Business Interruption Payment. After the first 12 months, you’ll need to start making monthly repayments to repay the amount you borrowed, plus interest from the date your repayment holiday ends.

We’ll send you a repayment schedule outlining your options, around three months before your first payment is due. Please note, you don’t need to contact us in advance.

If you no longer need the loan, you can choose to pay it back early. You’ll then pay less interest. There are no early repayment charges and you won’t pay any interest if you pay the full amount before the end of your initial 12-month repayment holiday.

Or you can make a one-off repayment, as well as additional payments on a regular basis, and doing so will also help save you money on your interest payments.

Your other repayment options

Pay as you Grow

The government has announced Pay as you Grow options for Bounce Back Loan borrowers to help businesses get back to regular trading. Pay as you Grow could give you more time and flexibility to pay back your loan.

You can apply for Pay as you Grow when you’re nine months in to your initial payment holiday (this will then take effect when your payment holiday ends).

What are the Pay as you Grow options?

Option 1a: You could reduce your monthly repayments for six months by paying only the interest.
- The total amount you owe will go up. This is because your interest costs increase as you’re repaying your loan over a longer period
- This option is available up to three times during the term of your Bounce Back Loan
- You can also extend the term of your loan by six months at the same time (to a maximum of 10 years) to keep your repayments similar to what they are now
Option 1b: You could take a payment holiday for six months.
- The total amount you owe will go up. This is because your interest costs increase as you’re repaying your loan over a longer period
- This can be used once during the term of your Bounce Back Loan
- This means you make no payments for six months (capital or interest). You’ll still be charged interest during the six-month repayment holiday and this’ll be added to the amount of your loan. As a result, your remaining loan repayments will go up
- You can also extend the term of your loan by six months at the same time (to a maximum of 10 years) to keep your repayments similar to what they are now
Option 2: You could request an extension of your loan term from six years to 10 years at the same interest rate of 2.5%.
- Extending to 10 years would reduce your monthly payments
- You’ll accrue more interest, so the total amount repayable would increase, unless you repay early
If you’re considering this option, you should think carefully about your ability to repay over a longer timeframe, taking into account such things as if you intend to cease trading or retire within the revised term of your Bounce Back Loan.

You can use option 1 and 2 together if you need to. Both option 1a and 1b will be available throughout the course of your loan term.

Our Bounce Back Loan repayment calculator can help show you the impact of the Pay as you Grow on your monthly repayments and the overall amount you’ll have to repay. This information can be tailored to your individual circumstances.

We’re here to help

You don’t need to contact us in advance. We will send you a repayment schedule outlining your options, around three months before your first payment is due.

If you’re worried about your finances, please visit our money management hub where you can find articles on cashflow including tools and calculators to help you plan and manage your finances.

You can also contact the following organisations for free advice

Business Debtline – chat online or call 0800 197 6026

National Debtline – if you live in England, Scotland or Wales call 0808 808 4000

Citizens Advice – online or visit your local Citizens Advice centre

Other business finance support options
In addition, the British Business Bank are aware businesses may be worried about their finances or how to manage repayments of their Bounce Back Loan. They have a range of guidance and resources available to all businesses, including content on managing your cashflow and a list of independent advice services.

How to apply

How to apply for a Bounce Back Loan Bounce Back Loan
How to apply for Pay as you Grow Pay as you Grow

How to apply for a Bounce Back Loan
While we’ve been able to process the majority of the Bounce Back Loan applications we’ve had from businesses, we’re aware that some have had problems because of missing account or contact information.

Before applying, please check
- Your account details and contact information are up to date in Online Banking
- Your business information is up to date at Companies House. Please refer to this guidance on how to complete a Confirmation Statement (CS01) to update your company information with Companies House
- That we have the correct company entity type for your business (for example, make sure you've told us if you've changed from sole trader to partnership)
We’re no longer able to offer you a Bounce Back Loan if you’re operating your business through accounts with other banks. To apply for a Bounce Back Loan with us, you’ll need to be a Barclays Business customer, or have a personal current account with us that was opened on or before 1 March 2020. You’ll also need to provide proof that your business was trading through that personal account on or before that date and be able to provide the additional documents on this list.

If you do run your business through accounts with another bank, please contact them to discuss applying for a Bounce Back Loan.

And remember that in order to apply for a Bounce Back Loan, your business needs to have generated over £8,000 of turnover in 2019 and for more than 50% of your 2019 turnover to have come from business trading.

You can apply up to 31 March 2021.

What if I don’t have a Barclays Business Account and want to apply?

To apply for a Bounce Back Loan with us, you’ll need to be a Barclays Business customer, or have a personal current account with us that was opened on or before 1 March 2020. If you are not already a customer but have a new customer appointment in the diary before the end of the scheme on 31 March 2021, we’re able to offer a Bounce Back Loan if you meet the eligibility criteria.

There are no further new customer appointments available between now and the end of the scheme. If you run your business through accounts with another bank, please contact them to discuss applying for a Bounce Back Loan. For further information please see our FAQs.
Applying in the Barclays app

You can apply for a Bounce Back Loan of between £2k and £50k in the Barclays app. It’s quick to register, so download the app now if you haven’t already. If you already have the app, make sure you’ve downloaded the latest version.

Get the app

Already got a Barclays Business account?

If you already have a business account with us, you can apply for a Bounce Back Loan in Online Banking. Log in, select ‘Products and services’ then ‘Business loans’.

Log in to Online Banking

Accessing Online Banking

If you’ve already registered but don’t know your log-in details, you can reset them. If you haven’t, registering is easy.

Reset log-in details

Sign up to Online Banking
How to apply for Pay as you Grow
You can apply for Pay as you Grow in Online Banking and the Barclays app. We’ll update this page when we’re accepting applications – you don’t need to contact us. We’ll send you a repayment schedule outlining your options, around three months before your first payment is due.

You can apply for the Pay as you Grow options if
- You currently have a Bounce Back Loan
- You’re at least nine months into your initial payment holiday – this’ll take effect when your payment holiday ends
Before applying, please check that your account details and contact information are up to date in Online Banking or the Barclays app. Please also note that
- If you want Pay as you Grow to start from your next loan repayment, you need to apply at least 20 days before that repayment is due
- Using these options won’t affect your credit score or negatively affect your creditworthiness, provided you keep up with your repayments. We may use previous requests, including those for Pay as you Grow options, to help us assess affordability in future lending applications. Our ‘Build your business credit score’ page has more information, including how to keep your business credit score healthy
- You can look at the Pay as you Grow options on Online Banking and the Barclays app. To apply in Online Banking, you’ll need to use your desktop and the browser’s latest version. To apply in the Barclays app, please ensure you’ve downloaded the latest version
Our Bounce Back Loan repayment calculator can help show you the impact of the Pay as you Grow options on your monthly repayments and the overall amount you’ll have to repay. This information can be tailored to your individual circumstances. For more information, read our FAQs.
Registered for Online Banking?

The quickest way to apply is in Online Banking. Once logged in, you’ll see ‘Repayment options’ next to your Bounce Back Loan on the home page.

Log in to Online Banking

Applying in the Barclays app

You can also apply for Pay as you Grow in the Barclays app. It’s quick to register, so download the app now if you haven’t already. If you already have the app, make sure you’ve downloaded the latest version.

Get the app

Accessing Online Banking

If you’ve already registered, but don’t know your log-in details, you can reset them. If you haven’t, registering is easy.

Reset log-in details

Sign up to Online Banking

FAQS

Scheme benefits and how to apply

FAQs for Bounce Back Loans Bounce Back Loan FAQ
FAQs for Pay as you Grow Pay as you Grow

FAQs for Bounce Back Loans

It lets UK businesses that have been affected by the coronavirus situation apply to borrow between £2,000 and £50,000. The scheme launched on 4 May 2020 and the government guarantees 100% of the loan. You won’t have to pay any fees or interest for the first 12 months. The government provides more information on its website. You can apply up to 31 March 2021.
The quickest way to apply is in Online Banking. Once you’ve logged in, go to ‘Product and services’ and select ‘Business loans’.

If you haven’t registered for Online Business Banking, you can register here.

If you’ve already registered but don’t know your log-in details, you can reset them here.

If you can’t access Online Banking for any other reason, please contact us as you normally would to apply.

The Bounce Back Loan application process is available in the latest version of the app, so you might have to update yours to be able to see it.

Once you’ve done that, just go to the 'Business' tab in your app to get started.

You can apply up to 31 March 2021.

To apply for a Bounce Back Loan with us, you’ll need to be a Barclays Business customer, or have a personal current account with us that was opened on or before 1 March 2020. If you are not already a customer but have a new customer appointment in the diary before the end of the scheme on 31 March 2021, we’re able to offer a Bounce Back Loan if you meet the eligibility criteria.

There are no further new customer appointments available between now and the end of the scheme. If you run your business through accounts with another bank, please contact them to discuss applying for a Bounce Back Loan.

You’ll also need to provide proof that your business was trading through that personal account on or before that date and be able to provide the additional documents on this list.

If you run your business through accounts with another bank, please contact them to discuss applying for a Bounce Back Loan.
While we’ve been able to process the majority of the Bounce Back Loan applications we’ve had from businesses, some have had problems because of missing account or contact information. When you apply online, if you do receive an information message you should see an explanation why, along with some steps to take so that we can help.

To apply for a Bounce Back Loan with us, you’ll need to be a Barclays Business customer, or have a personal current account with us that was opened on or before 1 March 2020. If you are not already a customer but have a new customer appointment in the diary before the end of the scheme on 31 March 2021, we’re able to offer a Bounce Back Loan if you meet the eligibility criteria.

There are no further new customer appointments available between now and the end of the scheme. If you run your business through accounts with another bank, please contact them to discuss applying for a Bounce Back Loan.

You’ll also need to provide proof that your business was trading through that personal account on or before that date and be able to provide the additional documents on this list.

If you do run your business through accounts with another bank, please contact them to discuss applying for a Bounce Back Loan.
The Bounce Back Loan application process is available in the latest version of the app, so you might have to update yours to be able to see it.

Once you’ve done that, just go to the 'Business' tab in your app to get started. Alternatively, you can apply in Online Banking. Once you’ve logged in, go to ‘Product and services’ and select ‘Business loans’.
In most cases, the money will be in your account one business day after we approve your loan.

It’s unlikely, but in some cases, we might need to contact you before we can pay the money into your account. If that’s the case, we’ll get in touch with you as soon as possible.

Scheme rules and eligibility

There are other government support measures that your business could be eligible for. Find out more about the government’s financial support for businesses during coronavirus.

To see if there’s a provider who could offer you the finance you need, read more about the government’s finance options.

You can also appeal against our lending decision – contact your Relationship Manager if you have one, or fill in and submit your appeal online using the Better Business Finance appeals process.
Though personal current accounts shouldn’t be used for business purposes, we understand that some small businesses use them for business transactions. You don’t need a Barclays Business current account to be eligible for a Bounce Back Loan, but we’ll need to verify some details about your business before you can apply. If you’ve been using a personal account for trade and think your business qualifies for a Bounce Back Loan you can call the New Customer Team on 0800 515 462³ to discuss creating a business relationship.

You’ll also need to provide proof that your business was trading through your Barclays personal account on or before 1 March 2020 and be able to provide the additional documents on this list.

We’re receiving a high number of calls right now, so it might take us longer than we’d like to answer your call.
To apply for a Bounce Back Loan with us, you’ll need to be a Barclays Business customer, or have a personal current account with us that was opened on or before 1 March 2020. If you are not already a customer but have a new customer appointment in the diary before the end of the scheme on 31 March 2021, we’re able to offer a Bounce Back Loan if you meet the eligibility criteria.

There are no further new customer appointments available between now and the end of the scheme. If you run your business through accounts with another bank, please contact them to discuss applying for a Bounce Back Loan.

You’ll also need to provide proof that your business was trading through that personal account on or before that date and be able to provide the additional documents on this list.
To apply for a Bounce Back Loan with us, you’ll need to be a Barclays Business customer, or have a personal current account with us that was opened on or before 1 March 2020. You’ll also need to provide proof that your business was trading through that personal account on or before that date and be able to provide the additional documents on this list.

If you run your business through accounts with another bank, please contact them to discuss applying for a Bounce Back Loan.
Yes, as long as you’re eligible. For details on eligibility and limitations please see the other FAQs on this page.
You might be able to refinance your Bounce Back Loan into a CBIL – please call your usual Barclays Business contact and we’ll see if you’re eligible, or look at other ways we can help.

There are also other government support measures that your business could be eligible for. Find out more about the government’s financial support for businesses during coronavirus.

Making repayments

For the first year the government will pay the interest on your behalf, and we won’t ask you for any repayments. After year one, we’ll charge a fixed interest rate of 2.5%, which has been set by the government, and a monthly repayment charge that will be shown in the loan agreement we’ll send you.
No. Your payment will include a capital amount and an interest charge. The capital repayment amount will be the same each month, but the interest amount will reduce as your outstanding balance decreases.

The eligibility criteria are set by the government. If you’d like to discuss other borrowing with us, such as a Barclayloan or overdraft, please get in touch.
You can pay back the loan at any time, with no early repayment fees.
Term extensions to ten years will be available as part of a flexible repayment plan (subject to application) – we’ll update this page when we have more information.
We’re working with the British Business Bank to get full details of the options – we’ll update this page as soon as we know more.
Pay as you Grow was announced on 24 September 2020 by the Chancellor as part of the Bounce Back Loan Scheme. It’s designed to give businesses more time and greater flexibility to repay their Bounce Back Loans (subject to application). We’ll update this page with more details about Pay as you Grow as soon as we have them.

Alternative sources of funding

You may be able to apply to refinance existing Coronavirus Business Interruption Loans, the Coronavirus Large Business Interruption Loans, or Covid Corporate Financing Facility loans into a Bounce Back Loan. Eligibility criteria apply.

We'll soon be contacting customers who could be affected to discuss this option.
It depends on how much your business needs. Bounce Back Loans let you borrow between £2,000 to £50,000 (maximum loan amounts are based on 25% of turnover, up to a maximum of £50,000). CBIL offers borrowing between £50,001 and £5m.

Q3. I’ve already applied for the maximum amount I am eligible for. What other support is available to me?
A.3 You might be able to refinance your Bounce Back Loan into a CBIL – please call your usual Barclays Business contact and we’ll see if you’re eligible, or look at other ways we can help.

There are also other government support measures that your business could be eligible for. Find out more about the government’s financial support for businesses during coronavirus.
You might be able to refinance your Bounce Back Loan into a CBIL – please call your usual Barclays Business contact and we’ll see if you’re eligible, or look at other ways we can help.

There are also other government support measures that your business could be eligible for. Find out more about the government’s financial support for businesses during coronavirus.

Top-ups for Bounce Back Loans

If you didn’t borrow the maximum amount you're eligible for under the Bounce Back Loan Scheme, you may be able to apply for a top-up. This could enable you to increase your loan to 25% of the annual turnover stated in your original Bounce Bank Loan application, up to a maximum of £50,000. For details on eligibility and limitations please see the other FAQs on this page.

Your new top-up will appear as a separate account in Online Banking and the Barclays app, alongside the original Bounce Back Loan you took out. There’s no need to worry – you only have one Bounce Back Loan. Both the original loan and the top-up will run to the same term and be charged the same rate of interest. Any future actions you take – for example, taking advantage of the upcoming ‘Pay as you Grow’ features – will apply to both your original loan and your top-up.

Here are four examples to help explain what this could mean for you. These examples assume businesses meet all other conditions set out by the scheme.

In this table, annual turnover refers to the amount stated in the original loan application. Maximum loan amounts are based on 25% of turnover, up to a maximum of £50,000.

Annual turnover	Maximum eligible loan	Original loan	Maximum top-up
£300,000	£50,000	£40,000	£10,000
£100,000	£25,000	£20,000	£5,000
£100,000	£25,000	£25,000	£0 (already borrowed the maximum)
£300,000	£50,000	£50,000	£0 (already borrowed the maximum)

Only the person who applied for the original Bounce Back Loan can submit the top-up application online. If this isn’t possible for some reason, please fill in your details and we’ll call you.

To apply for a top-up, please log in to Online Banking, go to ‘Product and services’ and select ‘Business loans’.

If you have a personal Barclays account with Online Banking and have recently added a business account

You can apply for a Bounce Back Loan or top-up by going to the ‘Business’ tab in Online Banking – go to ‘Product and services’ and select ‘Business loans’.

If you have a Barclays Business account that’s not registered for Online Banking

Register for Online Banking. Once the registration process is complete, you’ll be able to apply for a Bounce Back Loan top-up online.

If you didn’t borrow the maximum amount you're eligible for under the Bounce Back Loan Scheme, you may be able to apply for a top-up. This could enable you to increase your loan to 25% of the annual turnover stated in your original Bounce Bank Loan application, up to a maximum of £50,000.

The minimum top-up amount is £1,000.
You can apply up to 31 March 2021.
In most cases, the money will be in your account in one to two business days after we approve your loan, but it may take a little longer.

It’s unlikely but, in some cases, we might need to contact you before we can pay the money into your account. If that’s the case, we’ll get in touch with you as soon as possible.
No. Under Bounce Back Loan scheme rules you can only top-up a Bounce Back Loan once.
If you didn’t borrow the maximum amount you're eligible for under the Bounce Back Loan Scheme, you may be able to apply for a top-up.

The minimum top-up amount is £1,000. If the amount you are applying for is less than £1,000 you can’t top-up under the scheme rules.

Only the person who applied for the original Bounce Back Loan can submit the top-up application online. If this isn’t possible for some reason, please fill in your details and we’ll call you.
If you took out a Bounce Back Loan with another bank, you’ll need to apply for a top-up through them.
It’s not possible to change the turnover amount you provided in your original application.

Under Bounce Back Loan scheme rules it’s not possible to change the turnover amount you provided in your original application.
There are other government support measures that your business could be eligible for. Find out more about the government’s financial support for businesses during coronavirus.

To see if there’s a provider who could offer you the finance you need, read more about the government’s finance options.

You can also appeal against our lending decision – contact your Relationship Manager if you have one, or fill in and submit your appeal online using the Better Business Finance appeals process.
Repayments on your original loan and top-up amount will start at the same time. For example, if your original loan repayments are due to begin in June 2021, your top-up repayments will start then as well.

Your new top-up will appear as a separate account in Online Banking and the Barclays app, alongside the original Bounce Back Loan you took out. There’s no need to worry – you only have one Bounce Back Loan. Both the original loan and the top-up will run to the same term and be charged the same rate of interest. Any future actions you take – for example, taking advantage of the upcoming ‘Pay as you Grow’ features – will apply to both your original loan and your top-up.

FAQs for Pay as you Grow
- If you apply for Pay as you Grow at least 20 days before your next loan repayment is due, it’ll start from that repayment date. If you apply later than that, it’ll start from your following repayment date.
- You can apply for the Pay as you Grow Options if
  
  You currently have a Bounce Back Loan
  
  You’re nine months in to your initial payment holiday – this will take effect when your payment holiday ends
  
  You can apply for any of these options, or all of them, once they’re available for your loan. There are no additional fees and this doesn’t impact your ability to pay off the loan early.
- You can request a loan term extension at any time during the term of your Bounce Back Loan – provided you have a loan balance remaining.
  
  If you wish to request a six-month interest-only period or a payment holiday, you’ll need to have at least six months remaining on the term of your Bounce Back Loan. If you have less than six months remaining and would like one of these features, please call your usual Barclays Business contact to discuss this further.
- Using these options won’t affect your credit score or negatively affect your creditworthiness, provided you keep up with your repayments. We may use previous requests, including those for Pay as you Grow options, to help us assess affordability in future lending applications. Our ‘Build your business credit score’ page has more information, including how to keep your business credit score healthy.
- You can
  
  Extend the term of your loan from six years to 10 years
  
  Make interest-only payments for six months – this option is available up to three times during the term of your Bounce Back Loan
  
  Make no repayments for six months (capital and interest) – this can be used once during the term of your Bounce Back Loan
- The online Bounce Back Loan repayment calculator includes both the capital and interest in your estimated repayment amount. These amounts are indicative and aren’t the exact amount of your repayment. Your facility letter just shows your capital amount without the 2.5% interest.
- You can only apply for Pay as you Grow on Online Banking through your desktop. If you want to apply with your phone or tablet, you’ll need to log in to the Barclays app.
- If you've already registered but can’t find your log-in details, you can reset them here.
- You can apply for Pay as you Grow, however due to there being more than one person needed to authorise changes on behalf of your business, you’ll need to speak to your usual Barclays Business contact to complete the application.
  
  Alternatively, we’ll have sent you an email to start the application by raising a call back. Look out for this email, as it’ll also let you know when you’ll be eligible to apply.
- If you’re listed on the mandate and have access to Online Banking or the Barclays app, you can apply for Pay as you Grow digitally, as long as you’re authorised to do so on behalf of the business. If you aren’t listed on the mandate or don’t have full access to Online Banking or the Barclays app, you can apply by talking to your usual Barclays Business contact.
- This is because you’ve already applied for an option and can’t take a further payment holiday at the same time, until you have three months left of your existing holiday. You can extend the term of your loan and take an interest-free period or repayment holiday at the same time.
- If you’re a Barclays International client, please contact your usual Barclays Business contact. They’ll be able to process an application on your behalf.
- Online Banking
  On the homepage, head to your Bounce Back Loan, where you’ll find ‘Repayment options’. You’ll be able to view the Pay as you Grow options there.
  
  App
  On the homepage, tap on your Bounce Back Loan, where you’ll find ‘Repayment options’. You’ll be able to view the Pay as you Grow options there.
- If you apply for Pay as you Grow at least 20 days before your next loan repayment is due, it’ll start from that repayment date. If you apply later than that, it’ll start from the following repayment date.
- You won’t be able to apply for Pay as you Grow in Online Banking or the Barclays app if can’t make your current Bounce Back Loan repayments. Instead, we’ll need to talk to you to make sure we fully understand your financial situation. Please speak to your usual Barclays Business contact about the next steps. You can also get help with business debt, and use our Bounce Back Loan repayment calculator to see the effects of Pay as you Grow on your loan, at Barclays business money management.
- To cancel your application, please speak to your usual Barclays Business contact. How quickly we can cancel an application depends on how soon you get in touch after sending it and the date of your next loan repayment.
- Our Bounce Back Loan repayment calculator can help you understand how Pay as you Grow could affect your repayments and the total amount you need to repay.

Important information about your Bounce Back Loan

The provision of the BBLS Guarantee to Barclays does not imply any endorsement or warranty of Barclays by the Secretary of State for Business Energy and Industrial Strategy or the Government of the United Kingdom.

BBLS is managed by the British Business Bank on behalf of, and with the financial backing of, the Secretary of State for Business, Energy & Industrial Strategy. British Business Bank plc is a development bank wholly owned by HM Government. It is not authorised or regulated by the PRA or the FCA. Visit british-business-bank.co.uk

If you take out a Bounce Bank Loan with us, we will pay due regard to your information needs and we will provide information to you in a way which is clear, fair and not misleading.

We will provide you with the following information in relation to your Bounce Bank Loan

Timely, clear and adequate information that will help you to understand, if you fail to make a payment under your Bounce Bank Loan, the amount you have missed, what can be done to remedy it, the time scales that you need to remedy any missed payment and the impact (if any) on your future repayments
If you default on your Bounce Bank Loan, we will provide you with information about any proposed action we might take in relation to your Bounce Bank Loan, before we take any such action
Regular information about the Bounce Bank Loan Scheme (on at least an annual basis), by way of a statement setting out details of payment transactions on your Bounce Bank Loan during the time since such information was provided (or the date that you received funds under the loan, if no information has been provided previously) and amounts outstanding under the Bounce Bank Loan and
Information on options available to you for help and assistance, including sources of free independent advice

We will also

Monitor repayments that you make during the life of your Bounce Bank Loan and take action to help you where there are signs of actual or possible repayment difficulties
If we identify or believe that you might be vulnerable, we will make adjustments to ensure that your circumstances are accommodated throughout the duration of your Bounce Back Loan
If you default under your Bounce Back Loan, we will give you a reasonable period of time to remedy any breach and we will not treat the default as an event of default if you remedy the default within the period of time we give you
Not charge you any fees in relation to your Bounce Back Loan (including on default) or any default interest (except that we may continue to charge interest at the rate of 2.5% per annum if your Bounce Back Loan is not repaid when due until such time as it is repaid)
Allow you to repay all, or part of the Bounce Back Loan, early at any time. We will not charge you any fees for making an early repayment

If you fail to make your repayments under the Bounce Back Loan, we may

Charge interest on the outstanding amount, which will increase the amount you owe us
Require you to repay the loan (together with any interest you owe) immediately
Report you to credit reference agencies, which may negatively impact your credit score and make it harder to get credit in the future
Bring legal action to recover the loan and
Require you to pay any costs and expenses we in incur in recovering the loan

Loans made under the Bounce Back Loan Scheme are not subject to the usual consumer protections that may apply to other forms of business lending. As such, borrowers of Bounce Back Loans should be aware that they will not have the benefit of the protection and remedies that would otherwise be available to them under the Financial Services and Markets Act 2000 or the Consumer Credit Act 1974.

Complaints about our service

We want to hear from you if you feel unhappy about the service you have received from us. Letting us know your concerns gives us the opportunity to put matters right for you and improve service to all our customers. If you have reason to complain you may do so in person, in writing by post or email or by telephone. Details of our complaints handling procedures are available on request from any branch, your relationship team or servicing team, the Barclays Information Line on 0800 400 100* or www.barclays.co.uk

Complaints – Financial Ombudsman Service

If we are unable to resolve your complaint internally to your satisfaction, or if we have not resolved your complaint within 8 weeks from when you first let us know about your concerns and if you are an eligible complainant, you may be able to refer your complaint to The Financial Ombudsman Service, Exchange Tower, London E14 9SR (www.financial-ombudsman.org.uk). The Financial Ombudsman Service is an organisation set up by law to give consumers a free and independent service for resolving disputes with financial firms. Details of those who are eligible complainants can be obtained from the Financial Ombudsman Service.

Bounce Back Loan scheme

What’s the Bounce Back Loan scheme?

What's Pay as you Grow?

Repayment Calculator

How can I apply?

You can apply for a loan if your business

Ineligible businesses

Further information

Guidance for personal customers running a business

How to apply

Applying in the Barclays app

Already got a Barclays Business account?

Accessing Online Banking

Registered for Online Banking?