What you can do online
Our online form is the quickest way to change your mandate, you can:
- View your current mandate
- Add or remove people from your mandate
- Change your signing rules
- Fully replace your existing mandate with a new version.
Business mandate change
Change your account signatories
Add or remove someone from your business account, or change what your signatories can do. To make any changes, you need to be an authorised official on the account.
What is a business mandate?
A mandate is a set of instructions and a list of people in your business who are authorised to manage its bank accounts. If you’re on the mandate you can perform the following tasks.
- Manage the everyday banking, including making payments
- Sign up for products and services, including additional accounts and finance where appropriate
- Add or remove people from your mandate when they join or leave the business
Changing your mandate
Save time by changing your business mandate online.
We’ll still need your physical signature to finalise the changes, as we can’t accept electronic signatures. To provide this, simply print the form at the end of the online process, sign it and post it to us.
We'll finalise your mandate changes within 14 days of receiving your signed form and any other information we’ve asked for. You won't need to come into a branch – we'll send you a letter and let you know online when everything's done.
If you have more complex mandate needs or don’t have access to Online Banking
Call us1 on 0333 202 7477 to make changes to your mandate by telephone.
You’ll receive a form in the post afterwards, which you’ll need to sign and return to us. We'll finalise your mandate changes within 14 days of getting it back.
If your business is a limited company or a limited liability partnership (LLP), we can only change your mandate if the correct personal information for all your officials is already listed at Companies House. Please check before you call.
If you have any questions about changing your mandate, you can log in to Online Banking and send us a message or use the ‘Help’ section in the Barclays app2.
Adding a new official to the account
Please check we’ve got the right address for your business before you add a new official to the mandate. To update your business address, call us on 0345 605 23451.
By post
For limited companies and unincorporated associations
To give a new official full access to your business account, you’ll need to fill in the right form for your business type. You can print it out, or use a PDF editor.
If you use a PDF editor, please print the completed form and sign in pen – we can’t accept electronic signatures.
Unincorporate association[PDF 1.11MB]
There are sections on the form that the new official and one or two existing officials need to complete.
If the new official doesn’t have an account with us, they’ll need to confirm their identity before you send us the form. They can do this on their own device, using Barclays Verify – they don’t need to book an appointment, just make a note of the ID reference number they get once verification is complete.
The new official can also confirm their identity by visiting a branch with two accepted forms of ID
Post the form to
Mandate Change Team
PO BOX 10215
Wigston
LE18 9EY
By phone
Please call us on 0333 202 74771 if
- Your business isn’t a limited company or unincorporated association
- You don’t want to give the new official full access to the account
- You don’t have access to a printer
We’ll talk you through the options to help you choose the set-up that’s best for your business. Then we’ll send out some forms for you to complete and return by post.