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Business mandate change

Change your account signatories

Add or remove someone from your business account, or change what your signatories can do. To make any changes, you need to be an authorised official on the account.

What is a business mandate?

A mandate is a set of instructions and a list of people in your business who are authorised to manage its bank accounts. If you’re on the mandate you can perform the following tasks.

  • Manage the everyday banking, including making payments
  • Sign up for products and services, including additional accounts and finance where appropriate
  • Add or remove people from your mandate when they join or leave the business

Changing your mandate

Call us

Call us on 0333 202 74771 if you want to

  • Remove an official from your mandate
  • Change what your signatories can do

If your business is a limited company or a limited liability partnership (LLP), we can only change your mandate if we’ve got the correct personal information for all officials listed at Companies House. Please check before you call.

Adding a new official to the account

Please check we’ve got the right address for your business before you add a new official to the mandate. To update your business address, call us on 0345 605 23451.

By post

For limited companies and unincorporated associations

To give a new official full access to your business account, you’ll need to fill in the right form for your business type. You can print it out, or use a PDF editor.

If you use a PDF editor, please print the completed form and sign in pen – we can’t accept electronic signatures.

Limited company [PDF 632KB]

Unincorporated association [PDF 632KB]

There are sections on the form that the new official and one or two existing officials need to complete.

If the new official doesn’t have an account with us, they’ll need to confirm their identity before you send us the form. They can do this on their own device, using Barclays Verify – they don’t need to book an appointment, just make a note of the ID reference number they get once verification is complete.

The new official can also confirm their identity by visiting a branch with two accepted forms of ID

Post the form to

Mandate Change Team

PO BOX 10215


LE18 9EY

By phone

Please call us on 0333 202 74771 if

  • Your business isn’t a limited company or unincorporated association
  • You don’t want to give the new official full access to the account
  • You don’t have access to a printer

We’ll talk you through the options to help you choose the set-up that’s best for your business. Then we’ll send out some forms for you to complete and return by post.