What should I do if I can’t find my Business debit card?

Report it to us as soon as you realise it’s lost or stolen and order a new one. You can do this anytime in your Barclays app, Online Banking, by phone or at a branch

You can see your new card details including card number, expiry date and security code, straight away in the app under ‘View card details & PIN’.

  • Barclays app

    You can report your card lost or stolen in your app – just follow these steps

    • Under ‘Quick links’ on your home screen, tap ‘Cards’
    • Select the card that has been lost or stolen
    • Tap ‘Report card lost or stolen’
    • Select whether the card was lost or stolen, enter a few details, then follow the instructions to block and replace your card
  • Online Banking

    You can report a debit card lost or stolen in Online Banking – just follow these steps

    • On the homepage, select ‘Report a lost or stolen debit card’, which you’ll find below your account summary, or
    • Select ‘Manage accounts’ then 'Report a lost or stolen debit card' from the 'Cards' menu
    • Select whether the card was lost or stolen, enter a few details, then follow the instructions to block and replace your card
  • Telephone Banking

    To report your card lost or stolen, contact us

    Business Customers
    0800 151 0155*
    From abroad: +44 2476 842 091*

    Lines are open 24 hours a day, seven days a week.

  • Branch

    You can report your card lost or stolen at any Barclays branch and, if it's an emergency and you need your card straight away, we offer a temporary debit card service**. Use our branch locator to find the nearest branch that offers this service.

Important information

* Debit cards will be delivered to the address we hold on record for your account within 2-3 working days, dependent on Standard Royal Mail first class delivery to UK mainland customers. This service does not include credit cards. Requests involving a new PIN will take an extra day.

** Temporary debit card terms and conditions: This service cannot be offered if your account has been open for less than 30 days. It’s available for replacement cards only – not for new customers or new accounts. We can only issue replacement debit cards – not cash cards, credit cards or savings cards. Temporary cards issued in branch will have a new card number. If you have a personalised debit card, we’re not able to print your picture so you’ll receive a standard debit card.

This service is limited to two cards per customer, per calendar year. If you’ve already used two cards this calendar year, you can still order a new replacement card and we'll send it to you in the post.

To protect your account, you’ll need to provide photo ID, such as a passport. You’ll be asked to use your PIN once the card has been issued.