Help with In branch
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What should I do if my card’s been lost or stolen?
You should contact us straight away. You can do this online, on your mobile, over the phone or in branch. We’ll explain how here.
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Banking by telephone and in branch
Find out how to contact our business banking advisers by phone or find your nearest branch
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What ID documents do I need to take to a branch?
You’ll need 2 forms of ID – to prove your identity and your address. See what we accept for each.
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Is there a cut-off time for paying in a cheque at a branch?
Some branches have a cut-off time for paying in cheques.
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How do I make an appointment to see someone in branch?
You can arrange this in branch or by calling Telephone Banking.
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How do I register for Barclays Voice Security and can I do it in branch?
During your normal telephone conversations with us we’ll build a unique voice print for you – we can only do this on the phone, not in person.
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What’s the address, the opening hours and phone number of my Barclays branch?
You can find these details about a Barclays branch using our branch finder. See how here.
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How much money can I withdraw over the counter in branch?
As long as you have the money in your account, you can withdraw as much as you like in a Barclays branch. See your options here.
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What do I need to bring to a branch to open a student or graduate account?
Here’s the information we need from you in order to open an account.
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How do I pay foreign cheques into my account?
You’ll need to do this in branch. We’ll explain the process here.
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