Help with Mortgages First-time buyer
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What should I do if I can’t find my debit card?
You should contact us straight away. You can do this online, on your mobile, over the phone or in branch. We’ll explain how here.
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Our best first-time buyer mortgage rates
Check out our best first time-buyer mortgage rates, including mortgages that can help if you’re having trouble saving for the deposit you need.
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Do I need to activate the PINsentry card reader before I use it for the first time?
No, you don’t. You can find online demos on using PINsentry here.
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Budget 2018
Read more about what’s been announced in the Budget 2018 and how it may affect you – and your money.
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Mortgage costs and fees explained
Find out about the range of fees and charges, and other expenses you might not have thought of, when buying a home.
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Mortgage lending rules
Understanding the rules all mortgage lenders have to follow can help you prepare for your application. Find out how.
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How to get a mortgage
Confused about mortgages? We’ll show you how to get a mortgage from start to finish, including what you need to tell us and the steps you’ll need to take.
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What does this year have in store for you?
Find out how you can afford all the things you want to do in 2018.
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First-time buyer guides
Find out how to buy a home and take out a mortgage, get tips on what to do if you can’t save the deposit you need and work out much you could borrow.
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First steps
When someone passes away, there are decisions to be made that can feel overwhelming – let us guide you through those first steps.
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