Help with Payments Standing order
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These FAQs may
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What should I do if my card’s been lost or stolen?
You should contact us straight away. You can do this online, on your mobile, over the phone or in branch. We’ll explain how here.
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How do I set up a standing order?
Standing orders are regular fixed payments from your account to another person or organisation. You can use Online Banking to set up a standing order.
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How do I change a standing order?
You can change a standing order in Online Banking, Barclays Mobile Banking or in branch.
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How do I cancel a standing order?
You can cancel a standing order at any time in Online Banking. Get more details here.
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What's the difference between payments, transfers, standing orders and Direct Debits?
See what the difference is between these payment types here.
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What do the abbreviations on my statement mean?
You’ll find a list of these here.
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How much notice do I need to give to cancel standing orders, Direct Debits and future-dated payments?
The notice you need to give depends on the type of payment you want to cancel. See details here.
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Can I delete payees in Online Banking?
Yes you can. See how here.
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Useful forms and guides
Get the forms and guides you need to manage Direct Debits and standing orders, as well as changes of address, account closures and Power of Attorney
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Do I need PINsentry every time I use Online Banking?
It depends on what you want to do – some services are available without PINsentry. See which ones here.
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