How do I set up a standing order?

  • Online Banking
    1. Log in to Online Banking. Find out how here
    2. Select ‘Move money’ from your account homepage. Select ‘Transfers and standing orders’
    3. Then ‘Set up a standing order’
    4. Follow the on-screen instructions and choose the person or organisation you want to make payments to – you’ll need to use PINsentry to authorise the payment
  • The app

    Log in to your app and select ‘Pay & Transfer’ from the menu at the bottom of the screen, followed by ‘Manage your payments’. Now tap ‘Manage Standing Orders’ and choose the account you want your new standing order to come from. Tap ‘New standing order’ at the bottom of this screen to set up a new regular payment.

    You can watch our video to see how the process works in your app.

  • Branch

    Visit a branch and speak to a member of the team about cancelling your standing order – they’ll be happy to help. You can also do this using a self-service kiosk if there’s one in the branch you go to.

    If you’d like to manage your standing orders online, registering only takes a few minutes.

    You can also find out how to register for our app.