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We’re here to help if you have a residential mortgage with us
We’re supporting the new Mortgage Charter announced by the Government on Friday 23 June 2023.
Take a look at our mortgage support hub to see what help we have available.
Independent service quality survey results
Authorised push payment (APP) fraud rankings in 2022
Authorised push payment (APP) fraud happens when someone is tricked into transferring money to a fraudster’s bank account.
These charts use data given to the Payment Systems Regulator (PSR) by major banking groups in the UK in 2022.
You can read the full report by visiting www.psr.org.uk/app-fraud-data