Choose your topic
We have fewer colleagues than usual answering the phones right now because of the coronavirus outbreak. This is having a big impact on our call wait times – we’re truly sorry about this.
To help us support those who are in most urgent need, we’d ask you to check the information on our dedicated coronavirus help page, and only call if you have an immediate financial problem that can’t wait.
We appreciate this may be frustrating, and our colleagues are working to try and help as many people as possible.
Thanks for your patience and understanding.
Other ways to get in touch
Talk to us directly through social channels too. All of our genuine accounts have a verified tick or badge. We’ll never ask for your Telephone or Online Banking passcodes, PINs (including PINsentry) or card details. Please be aware of accounts imitating us under other names, or without our verified tick.
Subscribe to our YouTube channel and stay updated with everything we’re doing.
Connect with us on LinkedIn and get involved in discussions around the latest business topics.
Want to see how all our services are running? Check our status updates.
Our commitment to you
Our staff receive no sales incentives or commissions. Our only focus is to provide you with great service and help you meet your financial needs. If you need to contact us about our loans, mortgages, Online Banking or any other of our products or services, including current accounts, Premier banking or Business accounts, please choose the topic you need help with and we’ll give you the best contact options.