Contact us

Ways to get in touch

Get an answer straightaway Get an answer now

  1. What services are there for disabled customers?
  2. What if I have a disability that makes using Chip & PIN difficult?

Apple Business Chat

We’re available all day, every day on Apple Business Chat – you just need an iPhone or iPad. 

  • Contact us by phone
    Information line

    • 0800 400 100

    • Textphone 18001 0800 400 100

    Select option 2 to speak to a Personal Banker about our accessible services. Do you use a Textphone? Dial 18001 before any of the numbers listed on this page. When the call is answered, a Text Relay operator will join in to help you. Barclays also welcomes calls via SignVideo for British Sign Language (BSL) users. Visit barclays.co.uk/signvideo for details.

    Opening times
    • Mon
      • 7.00am to 11.00pm
    • Tue
      • 7.00am to 11.00pm
    • Wed
      • 7.00am to 11.00pm
    • Thu
      • 7.00am to 11.00pm
    • Fri
      • 7.00am to 11.00pm
    • Sat
      • 7.00am to 11.00pm
    • Sun
      • 7.00am to 11.00pm
    Telephone Banking

    • 0345 734 5345

    • Textphone 18001 0345 734 5345

    Call to register or for a 24-hour push button service for straightforward enquiries. You can talk to an advisor on the same number between 7am and 11pm, 7 days a week. Do you use a Textphone? Dial 18001 before any of the numbers listed on this page. When the call is answered, a Text Relay operator will join in to help you. Available 24 hours a day, 365 days a year. Barclays also welcomes calls via SignVideo for British Sign Language (BSL) users. Visit barclays.co.uk/signvideo for details.

    Opening times
    • 24/7
    Register for Online Banking

    • 0345 734 5345

    • Textphone 18001 0345 600 2323

    Do you use a Textphone? Dial 18001 before any of the numbers listed on this page. When the call is answered, a Text Relay operator will join in to help you. Available 24 hours a day, 365 days a year. Barclays also welcomes calls via SignVideo for British Sign Language (BSL) users. Visit barclays.co.uk/signvideo for details.

    Opening times
    • 24/7

Other ways to get in touch

Talk to us directly through social channels too. All of our genuine accounts have a verified tick or badge. We’ll never ask for your Telephone or Online Banking passcodes, PINs (including PINsentry) or card details. Please be aware of accounts imitating us under other names, or without our verified tick.

Apple user? Talk to us on Apple Business Chat.  Our genuine account has a black tick – so to make sure it's us you're talking to click on the 'I' next to our name and you'll see a verified tick and our official website 'barclays.co.uk'.

Speak to us directly using ‘Chat’ in our app. It’s secure and easy to use – and our team is available 24/7. We’ll send you a notification when we reply, so there’s no need to wait in the app.
You must be 16 or over to use the app. Terms and conditions apply.

If you’re deaf or hard of hearing and you use British Sign Language (BSL), you can use our SignVideo service to help you call any of our phone numbers and talk to us safely. It connects you to an interpreter who can translate sign language to spoken word for the advisor.

Keep in touch by Facebook to stay up to date with us. 

Join Twitter conversations about our services @BarclaysUK or follow @BarclaysBizChat for business tips and ideas. 

Subscribe to our YouTube channel and stay updated with everything we’re doing.

Connect with us on LinkedIn and get involved in discussions around the latest business topics.

Want to see how all our services are running? Check our status updates.

Our commitment to you

Our staff receive no sales incentives or commissions. Our only focus is to provide you with great service and help you meet your financial needs. If you need to contact us about our loans, mortgages, Online Banking or any other of our products or services, including current accounts, Premier banking or Business accounts, please choose the topic you need help with and we’ll give you the best contact options.

Concerned about fraud?

Contact us immediately if you’ve noticed any suspicious activity on your account or card.                                              

Report fraud
Report a stolen card