Contact us

Ways to get in touch

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  1. What services are there for disabled customers?
  2. What if I have a disability that makes using Chip & PIN difficult?
  • Contact us by phone
    Information line

    • 0800 400 100

    • Textphone 18001 0800 400 100

    Select option 2 to speak to a Personal Banker about our accessible services. Do you use a Textphone? Dial 18001 before any of the numbers listed on this page. When the call is answered, a Text Relay operator will join in to help you. Barclays also welcomes calls via SignVideo for British Sign Language (BSL) users. Visit barclays.co.uk/signvideo for details.

    Opening times
    • Mon
      • 7.00am to 11.00pm
    • Tue
      • 7.00am to 11.00pm
    • Wed
      • 7.00am to 11.00pm
    • Thu
      • 7.00am to 11.00pm
    • Fri
      • 7.00am to 11.00pm
    • Sat
      • 7.00am to 11.00pm
    • Sun
      • 7.00am to 11.00pm
    Telephone Banking

    • 0345 734 5345

    • Textphone 18001 0345 734 5345

    Call to register or for a 24-hour push button service for straightforward enquiries. You can talk to an advisor on the same number between 7am and 11pm, 7 days a week. Do you use a Textphone? Dial 18001 before any of the numbers listed on this page. When the call is answered, a Text Relay operator will join in to help you. Available 24 hours a day, 365 days a year. Barclays also welcomes calls via SignVideo for British Sign Language (BSL) users. Visit barclays.co.uk/signvideo for details.

    Opening times
    • 24/7
    Register for Online Banking

    • 0345 600 2323

    • Textphone 18001 0345 600 2323

    Do you use a Textphone? Dial 18001 before any of the numbers listed on this page. When the call is answered, a Text Relay operator will join in to help you. Available 24 hours a day, 365 days a year. Barclays also welcomes calls via SignVideo for British Sign Language (BSL) users. Visit barclays.co.uk/signvideo for details.

    Opening times
    • 24/7

Tweet us - whatever your question, we’re here to help 24/7. Be careful not to tweet your personal details.

You can also get in touch with us by using Facebook Messenger.

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Our commitment to you 


Our staff receive no sales incentives or commissions. Our only focus is to provide you with great service and help you meet your financial needs. If you need to contact us about our loans, mortgages, Online Banking or any other of our products or services, including current accounts, Premier banking or Business accounts, please choose the topic you need help with and we’ll give you the best contact options.

How are we doing?

Are we doing something you really like, or is there something we could be doing better? Send us your feedback or share your idea on our Facebook page.

Need to complain?

We’re sorry you feel that you need to complain but letting us know when you're unhappy gives us the opportunity to put matters right for you and improve our service for everybody.