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Other ways to get in touch
Talk to us directly through social channels too. All of our genuine accounts have a verified tick or badge. We’ll never ask for your Telephone or Online Banking passcodes, PINs (including PINsentry) or card details. Please be aware of accounts imitating us under other names, or without our verified tick.
Apple user? Talk to us on Apple Business Chat. Our genuine account has a black tick – so to make sure it's us you're talking to click on the 'I' next to our name and you'll see a verified tick and our official website 'barclays.co.uk'.
Speak to us directly using ‘Chat’ in our app. It’s secure and easy to use – and our team is available 24/7. We’ll send you a notification when we reply, so there’s no need to wait in the app.
You must be 16 or over to use the app. Terms and conditions apply.
Keep in touch by Facebook to stay up to date with us.
Join Twitter conversations about our services @BarclaysUK or follow @BarclaysBizChat for business tips and ideas.
Subscribe to our YouTube channel and stay updated with everything we’re doing.
Connect with us on LinkedIn and get involved in discussions around the latest business topics.
Want to see how all our services are running? Check our status updates.
Our commitment to you
Our staff receive no sales incentives or commissions. Our only focus is to provide you with great service and help you meet your financial needs. If you need to contact us about our loans, mortgages, Online Banking or any other of our products or services, including current accounts, Premier banking or Business accounts, please choose the topic you need help with and we’ll give you the best contact options.
SignVideo
If you use BSL (British Sign Language), talk to us safely and easily through our SignVideo service.
How are we doing?
Are we doing something you really like, or is there something we could be doing better? Send us your feedback or share your idea on our Facebook page.
Need to complain?
We’re sorry you feel that you need to complain but letting us know when you're unhappy gives us the opportunity to put matters right for you and improve our service for everybody.
Concerned about fraud?
Contact us immediately if you’ve noticed any suspicious activity on your account or card.