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A skateboarder does a trick in a skatepark

Control your privacy and data

The General Data Protection Regulation

We’re committed to keeping your personal data safe and we’re happy for you to ask us about it.

If you have a general query about your account or if we’ve closed your account and you’d like to know why, the quickest way to find out is to call us on 03457 345 345.1

 

Our continued commitment to you

Our focus on respecting your privacy and safeguarding your personal data remains as strong as ever. We’ve updated our privacy notices to reflect the new and strengthened rights in relation to your personal data, and the legal grounds for using it.

We’re committed to

Keeping your data safe

Giving you control and flexibility

Providing useful and timely information

Keeping you in control

About the GDPR

The General Data Protection Regulation (GDPR) became effective from 25 May 2018.

Personal data could be used to identify you. It includes your name and contact details, and can also include data about your transactions or your use of our services.

Your privacy documents

Personal [PDF, 186 KB]

Business Banking [PDF, 320KB]

Barclaycard [PDF, 550KB]

Under 18s [PDF, 160KB]

Your choices

Manage your data requests and the information you receive from us.

Request your data

Ask us to send you your personal data. 

If you have a general query about your account or if we’ve closed your account and you’d like to know why, the quickest way to find out is to call us on 03457 345 345.1

Marketing choices

Ask us to stop using your personal data to send you information about offers, products and services.

Other objections

Ask us to stop using your personal data in a particular way.

Move your data

Request your personal data so you can share it with another organisation.

Check contact details

Ensure your personal contact information is correct.

Access your data request

If you’ve asked us for a copy of your personal data and we’ve sent you an access code by post, you can use it here.