Help with Payments Direct Debit
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Who is the originator on my Direct Debit?
The originator is the company that your Direct Debit is set up with, and who your Direct Debit agreement is held with.
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Cancel a direct debit
Cancel a direct debit
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How do I amend or manage a Direct Debit?
You can view and cancel Direct Debits in Barclays Online Banking, but you'll need to contact the company you're paying to change the details.
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How do I pay my Smart Investor fees?
Here's everything you need to know about paying your Smart Investor fees.
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What's the difference between payments, transfers, standing orders, Direct Debits and Continuous Payment Authorities?
See what the difference is between these payment types here.
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Can I change my mortgage Direct Debit details?
Yes, find out how you can change your mortgage Direct Debit details.
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What do the abbreviations on my statement mean?
You’ll find a list of these here.
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I don’t know what this transaction is
There are a number of reasons why this might have happened. We’ll explain them here.
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Frequently asked questions
Frequently asked questions related to the Text Alerts feature from Barclays.
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Mortgage payment holiday ending
If you’ve taken a mortgage payment holiday because of coronavirus, here are your options when it’s coming to an end.
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