Help with Payments Direct Debit
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Who is the originator on my Direct Debit?
The originator is the company that your Direct Debit is set up with, and who your Direct Debit agreement is held with.
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Direct Debit queries
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How do I amend or manage a Direct Debit?
You can view and cancel Direct Debits in Barclays Online Banking, but you'll need to contact the company you're paying to change the details.
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How do I set up or change a Direct Debit for my Barclaycard?
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How do I change my mortgage Direct Debit details?
Yes, find out how you can change your mortgage Direct Debit details.
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Why did my Direct Debit not go through when I have enough money in my account?
It might be because your Direct Debit to pay your Barclaycard expired.
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How do I get my money back if a Direct Debit I cancelled is paid out?
If you cancel a Direct Debit before 5:30pm the working day it's due to come out, the payment is protected by the Direct Debit Guarantee. See details here.
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How do I set up or change a Direct Debit to Barclays Partner Finance?
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Why has my Direct Debit been taken on a different date to the one shown in Calendar in my Barclays app?
Find out why your Direct Debit was taken on a different date to the one shown in Calendar.
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Why does my cancelled Direct Debit still show as a predicted payment in Calendar in my Barclays app?
Find out what Calendar does in the Barclays app.
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