Help with Payments Direct Debit
99+ FAQ results
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How do I cancel a Direct Debit?
You can cancel a Direct Debit online, in branch or over the phone. Get details here.
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Can I change my mortgage Direct Debit details?
Yes, find out how you can change your mortgage Direct Debit details.
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How do I amend or manage a Direct Debit?
You can view and cancel Direct Debits in Barclays Online Banking, but you'll need to contact the company you're paying to change the details.
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How do I get my money back if a Direct Debit I cancelled is paid out?
If you cancel a Direct Debit before 5:30pm the working day it's due to come out, the payment is protected by the Direct Debit Guarantee. See details here.
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How do I set up Direct Debits?
You'll need to ask the company you want to pay to set up the Direct Debit for you, and they'll let Barclays know.
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I've missed a payment on my Barclayloan, what should I do?
If the Direct Debit for your loan has been returned unpaid, we’ll attempt to claim the payment again in 10 days. Get more information here.
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Can I change the account I make my Barclayloan repayments from?
Yes. We can change your Direct Debit to take payments from one of your other accounts. Here’s how.
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What's the difference between payments, transfers, standing orders and Direct Debits?
See what the difference is between these payment types here.
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How much notice do I need to give to cancel standing orders, Direct Debits and future-dated payments?
The notice you need to give depends on the type of payment you want to cancel. See details here.
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If I have chosen to reduce my monthly payments on an offset mortgage, how will I know what I’m paying each month?
We'll send you a statement with the details.
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