You can change the account for your Barclayloan repayments in Online Banking.
Log in, click on your loan and then select ‘Service my loan’. Choose ‘Make the monthly repayments to my loan from a different account’ and from here, you can either start a web chat or send us a secure message.
You’ll find the web chat button at the bottom of the dropdown section. When you click to start a session, a chat window will pop up. Here, you can type a message to a help team-member. Just let them know you want to change the account for your Barclayloan payments, and they can take it from there.
To send a secure message to a help team-member, select the ‘Send secure message’ button from the same section. Fill in the short form, and submit. We’ll send a secure message back once your request is completed.
You can call 0800 716 598* to change the account you make Barclayloan repayments from. Lines are open Monday to Sunday, 8am to 10pm.
You can change the account that your Barclayloan repayments are taken from at a counter in branch.
Find your nearest branch.
Can I change the account I make my Barclayloan repayments from?
Yes. We can change your Direct Debit to take payments from one of your other accounts.
However, depending on when your next payment is due, you may not be able to make the change until the following month.
If all remaining payments are made when they’re due, your loan may finish earlier, meaning you'll pay less interest.