I've missed a payment on my Barclayloan, what should I do?

If the Direct Debit for your loan has been returned unpaid, we will attempt to claim the payment again in 10 days. You don’t need to do anything in the meantime.

If you don’t have a Direct Debit set up, you can make a payment using one of the options below. If you’re worried about not being able to make a payment, please call 0333 202 7412 so we can support you. Lines are open Monday to Friday, 9am to 5pm, and Saturday, 9am to 1pm.

  • Barclays app

    You may be able to make a payment in the Barclays app*.

    Important Information

    *You must have a Barclays or Barclaycard account, have a mobile number and be aged 16 or over to use the Barclays app. Terms and conditions apply.

  • Branch

    You can make a payment by cash or cheque in a branch.

    Please check the opening hours before visiting.

    Find a branch.

  • By phone

    If you’d like to speak to us about your Barclayloan payments, please call 0345 703 4034. Lines are open Monday to Friday, 9am to 5pm, and Saturday, 9am to 1pm.