Help with Cards Debit cards
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What should I do if I can’t find my debit card?
You should contact us straight away. You can do this online, on your mobile, over the phone or in branch. We’ll explain how here.
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Personalise your debit card
Personalise your debit card with your favourite photo or choose from our gallery, now including FIFA World Cup images from Visa.
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Support with debit card purchases
Support if something goes wrong with a purchase you’ve made with your Barclays debit card.
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Using your debit card abroad
You can use your debit card, in shops, restaurants, petrol stations and hotels worldwide. You can also withdraw cash abroad in ATMs.
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Why haven’t I been given a contactless debit card?
When you opened your Barclays account, you may not have been eligible for a contactless card. Find out more here.
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Will I be charged for using my debit card abroad?
See if you'll be charged for using a cash machine abroad, and what that may be, here.
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Can I use my debit card to guarantee a cheque?
You don’t need to anymore – the Payments Council scrapped the cheque-guarantee card scheme in 2011.
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If I personalised my debit card, will my card number change?
Do you know If your existing debit card number will change if you get a new Barclays personalised card? See more on Barclays.co.uk
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I’ve ordered a replacement debit card, how do I contact you about it?
There are several ways to contact us if you've ordered a replacement debit card. See them here.
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I’ve ordered a replacement debit card, will the PIN be the same?
Unless you’ve requested a new one, your replacement card will have the same PIN as your lost or stolen one. Get more details here.
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