Help with Online Banking PINsentry
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These FAQs may
help too
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PINsentry for Online Banking
They both enable you to access Online Banking, just in different ways.
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Audio Accessible PINsentry Card Reader
Find out how to use the accessible PINsentry card reader with Barclays Online Banking.
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Guide to PINsentry
PINsentry is a more secure way to verify your identity when you log in to Online Banking.
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Neurodiversity
If you have difficulty with words and numbers, we’ve got a range of services designed to help.
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Blind or visual impairment
and audio paperwork and other tools.
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PINsentry card readers for Online Banking
See the steps you need to take to generate a PINsentry code for Barclays Mobile Banking here.
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PINsentry card reader lost, stolen or not working
You can either order a new PINsentry card reader or change the batteries yourself. Find out how
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Logging in to Online Banking without a PINsentry card reader
You may be able to use either Mobile PINsentry or a passcode and memorable word to log in. Find
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How to log in to Smart Investor?
See our step-by-step instructions for logging in to Smart Investor.
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Mobility or dexterity impairment
Tools you may find useful to access our branches and services.
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