Help with Online Banking PINsentry
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These FAQs may
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Concerned about news about Talk Talk and a potential data breach?
We’re aware of the news and will continue to monitor your accounts for suspicious activity. See more details here.
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Guide to PINsentry
PINsentry is a more secure way to verify your identity when you log in to Online Banking.
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What is Mobile PINsentry and how is it different from the PINsentry card reader?
They both enable you to access Online Banking, just in different ways.
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How do I generate a PINsentry code?
See the steps you need to take to generate a PINsentry code for Barclays Mobile Banking here.
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Do I need to register for Mobile PINsentry?
Find out if you need to register to use Mobile PINsentry in the Barclays Mobile Banking app.
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How do I register for or upgrade to PINsentry?
See how you can upgrade or register to use PINsentry with Barclays Online Banking here.
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Audio Accessible PINsentry Card Reader
Find out how to use the accessible PINsentry card reader with Barclays Online Banking.
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Can I have more than one PINsentry card reader?
Yes, you can order additional card readers in Online Banking. Find out how here
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Why have I received a PINsentry card reader?
We’ve sent you this because your account has been upgraded to protect your Online Banking transactions. Find out more here.
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How do I use the audio PINsentry card reader?
Find out how to use the audio option of PINsentry if you have difficulty with sight or reading here.
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