Help with Online Banking PINsentry
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Audio Accessible PINsentry Card Reader
Find out how to use the accessible PINsentry card reader with Barclays Online Banking.
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How do I use the audio PINsentry card reader?
Find out how to use the audio option of PINsentry if you have difficulty with sight or reading here.
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Guide to PINsentry
PINsentry is a more secure way to verify your identity when you log in to Online Banking.
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What is Mobile PINsentry and how is it different from the PINsentry card reader?
They both enable you to access Online Banking, just in different ways.
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Will I need to use a PINsentry card reader with the Barclays Mobile Banking app?
Find out if you need to use a PINsentry card reader when using Barclays Mobile Banking
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Protecting your account
Find out how Barclays Online Banking Guarantee, PINsentry and free security software protects you and your money. Control your cards and stay safe online.
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Do I need to plug the PINsentry card reader into my computer?
No, it works remotely. You can find out more here.
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How do I get my Pingit account verification code?
This depends on what you're using to get your code. See details here.
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How do I get another PINsentry card reader?
You find out how to order a new PINsentry card reader here, or how to use Mobile PINsentry in the Barclays Mobile Banking app.
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Can I have more than one PINsentry card reader?
Yes, you can order additional card readers in Online Banking. Find out how here
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