Help with Alerts
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What should I do if I can’t find my debit card?
You should contact us straight away. You can do this online, on your mobile, over the phone or in branch. We’ll explain how here.
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Will I receive my Barclays Cloud It text alerts while I’m abroad?
You will get Barclays Cloud It text alerts if you're abroad, but we recommend you switch them off for security reasons. Get more details here.
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How will I know when my Online Statement is available for viewing?
Your Online Statements for your Barclays accounts will be available in your Online Banking at the same frequency as your paper statements were.
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How do I know a text message asking me to confirm a transaction is from Barclays?
See what Barclays will send in a text message to you if we suspect there's been a suspicious transaction on your account.
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Alerts
Our free alerts service helps you keep track of your money. Register and manage alerts in branch, over the phone or in Online Banking.
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Why can’t I set up email or text alerts within Barclays Cloud It?
You can only add text or email alerts to a document in Barclays Cloud It if we already have your number or email in Online Banking. See how to add them.
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Will I be charged for text alerts sent from Barclays Cloud It?
Text alerts from Barclays Cloud It are free of charge. Get details here.
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Phone number checker
Input any phone number into our phone number checker and we’ll confirm whether it’s a genuine Barclays telephone number for you.
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Protect yourself from fraud
More and more people are victims of fraud, so knowing about the different types can help you protect you and your money.
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Fraud and protection
Make sure you stay Digisafe. Find out how to avoid fraud and discover ways to keep your personal data safe.
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