Help with Alerts
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These FAQs may
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Concerned about news about Talk Talk and a potential data breach?
We’re aware of the news and will continue to monitor your accounts for suspicious activity. See more details here.
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How do I know a text message asking me to confirm a transaction is from Barclays?
See what Barclays will send in a text message to you if we suspect there's been a suspicious transaction on your account.
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Will I receive my Barclays Cloud It text alerts while I’m abroad?
You will get Barclays Cloud It text alerts if you're abroad, but we recommend you switch them off for security reasons. Get more details here.
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Alerts
Our free alerts service helps you keep track of your money. Register and manage alerts in branch, over the phone or in Online Banking.
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How will I know when my Online Statement is available for viewing?
Your Online Statements for your Barclays accounts will be available in your Online Banking at the same frequency as your paper statements were.
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Why can’t I set up email or text alerts within Barclays Cloud It?
You can only add text or email alerts to a document in Barclays Cloud It if we already have your number or email in Online Banking. See how to add them.
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Track your application online
Track an application or enquiry with Barclays Track It so you always know what’s happening.
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Will I be charged for text alerts sent from Barclays Cloud It?
Text alerts from Barclays Cloud It are free of charge. Get details here.
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Going paperless
It’s easy to manage your account online – and save yourself time.
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Protect your personal data
Whether by email, phone or social media, it helps to know how fraudsters may try to gain access to your information. Here, we explore phishing tactics.
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