Help with Alerts
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What should I do if I can’t find my debit card?
You should contact us straight away. You can do this online, on your mobile, over the phone or in branch. We’ll explain how here.
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Frequently asked questions
Frequently asked questions related to the Text Alerts feature from Barclays.
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How will I know when my Online Statement is available for viewing?
Your Online Statements for your Barclays accounts will be available in your Online Banking at the same frequency as your paper statements were.
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Track your application online
Track an application or enquiry with Barclays Track It so you always know what’s happening.
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Alerts
Our free alerts service helps you keep track of your money. Register and manage alerts in branch, over the phone or in Online Banking.
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How do I know a text message asking me to confirm a transaction is from Barclays?
See what Barclays will send in a text message to you if we suspect there's been a suspicious transaction on your account.
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Budget better with the Barclays app
Whether you’re starting a budget or looking to budget better, the simple and easy-to-use Barclays app can help.
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Can I use Mobile PINsentry to make payments in Barclays Mobile Banking?
No, you can only use Mobile PINsentry with Online Banking.
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Fraud and protection
Make sure you stay Digisafe. Find out how to avoid fraud and discover ways to keep your personal data safe.
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The Barclays app
Use our app to run your accounts from the palm of your hand. Manage your accounts, add products from our Features Store and get instant help.
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