Help with Alerts
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How will I know when my Online Statement is available for viewing?
Your Online Statements for your Barclays accounts will be available in your Online Banking at the same frequency as your paper statements were.
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Will I receive my Barclays Cloud It text alerts while I’m abroad?
You will get Barclays Cloud It text alerts if you're abroad, but we recommend you switch them off for security reasons. Get more details here.
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Why can’t I set up email or text alerts within Barclays Cloud It?
You can only add text or email alerts to a document in Barclays Cloud It if we already have your number or email in Online Banking. See how to add them.
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How do I know a text message asking me to confirm a transaction is from Barclays?
See what Barclays will send in a text message to you if we suspect there's been a suspicious transaction on your account.
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Alerts
Our free alerts service helps you keep track of your money. Register and manage alerts in branch, over the phone or in Online Banking.
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Track your application online
Track an application or enquiry with Barclays Track It so you always know what’s happening.
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Will I be charged for text alerts sent from Barclays Cloud It?
Text alerts from Barclays Cloud It are free of charge. Get details here.
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Going paperless
It’s easy to manage your account online – and save yourself time.
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Fraud and protection
Make sure you stay Digisafe. Find out how to avoid fraud and discover ways to keep your personal data safe.
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How do I change the way I receive Alerts from Smart Investor?
Alerts are messages we will send you via email or text message. These include notice of your monthly fees, upcoming corporate actions and deal alerts.
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