Help with Online Banking
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99+ FAQ results
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Important news about logging into Online Banking
You may need to update your internet browser to be able to log in to Barclays Online Banking. Get details here.
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What do I do if I’m having problems with my Premier Online Banking account?
You can call the Online Banking helpdesk. You’ll find the number here.
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How do I report fraud on my Online Banking account?
Find the number to call if you suspect there's been fraudulent activity on your Barclays Online Banking account here.
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How do I transfer money between my accounts using Online Banking?
There are two options to transfer money in Barclays Online Banking. See how here.
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I am not an Online Banking customer - can I have access to Online Statements?
You must have a Barclays account and be registered for Online Banking to get Online Statements. Find out how here.
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Can I change my account’s signing rules in Online Banking?
You can change the signing rules for some Barclays accounts in Online Banking. See our mandate change page for more information.
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How do I transfer an ISA in Online Banking?
To transfer an ISA, you’ll need your existing ISA sort code & account number and your National Insurance number. We’ll take you through the steps here.
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Why can’t I log in to a saved Agreement in Principle with my Online Banking details?
If you started your Agreement in Principle (AiP) without logging into Online Banking, you’ll need to use the Barclays Digital ID you created to save it.
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Can I use Barclays Cloud It if I have third-party access in Online Banking?
No, Barclays Cloud It isn't available for Online Banking users with third-party access.
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How do I register for Online Banking?
Find out how to register for Barclays Online Banking here.
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99+ pages results 99+ These pages may help too
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Online Banking
Online Banking lets you keep track of your money day and night. Use internet banking to check bank statements and pay bills more easily and securely.
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Barclays | Personal Banking
Whether you want a current account, loan or to save, at Barclays, we have a range of products to suit your needs. See them on Barclays.co.uk
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Online Banking and mobile banking security
Online Banking and mobile banking security – find out how we help to protect you and your money.
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New Online Banking Trial
New Online Banking Trial
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The support you need, whatever your business
Let's do business
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What we do to protect your account
Protection
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Everyday payments made easy
With Barclays, payments are simple, quick and secure, giving you full control of your spending at all times. Find the payment options that suit you below.
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Good news: Easier log-in for Online Banking
IDV Help page, Basic access, Log in to Online Banking, PINsentry
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Online Banking Guarantee
Our Online Banking Guarantee means that, if you fall victim to Internet fraud on your Barclays bank account(s), we'll cover your loss - no matter how much is taken - as long as you've used Online Banking correctly. Find out more.
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Want to know more?
Barclays Mobile Banking app page
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