Help with Telephone Banking
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These FAQs may
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What should I do if I can’t find my debit card?
You should contact us straight away. You can do this online, on your mobile, over the phone or in branch. We’ll explain how here.
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Online Banking on your phone
Mobile Online Banking
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Telephone Banking
Find out how you can manage your Barclays account when it suits you with our secure and easy-to-use Telephone Banking service.
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Banking by telephone and in branch
Find out how to contact our business banking advisers by phone or find your nearest branch
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How do I register for Telephone Banking?
If you want to register to use our phone banking service, you can find out how here.
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Can I access Online Banking on my mobile phone?
You can through the Barclays Mobile Banking app. Find out more here.
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How do I order statements?
You can do this online, by phone or in branch. We’ll explain how here.
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I have the Barclays Mobile Banking app for BarclayPlus – what should I do if my phone is lost or stolen?
Sorry to hear that – you can set up the mobile banking app on your new smartphone.
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What happens if I am registered for the Barclays Mobile Banking app and I change or lose my phone?
Find the number you need to de-register your Barclays Mobile Banking app, before you can set it up on your new phone.
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I have a new mobile phone, how do I register for the Barclays Mobile Banking app if I have a BarclayPlus account?
There’s a simple guide you can follow to do this.
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