Help with Telephone Banking
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What should I do if my card’s been lost or stolen?
You should contact us straight away. You can do this online, on your mobile, over the phone or in branch. We’ll explain how here.
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Telephone Banking
Find out how you can manage your Barclays account when it suits you with our secure and easy-to-use Telephone Banking service.
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How do I register for Telephone Banking?
If you want to register to use our phone banking service, you can find out how here.
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Is there an age limit for using Barclays Voice Security to confirm my identity in Telephone Banking?
There’s no age limit for Barclays Voice Security, but you must be at least 12 to use Telephone Banking.
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Can I change my statement date and frequency?
Yes, you can do it in either Online Banking or by Telephone Banking.
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How do I make an appointment to see someone in branch?
You can arrange this in branch or by calling Telephone Banking.
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How do I arrange a meeting with my Premier Relationship Manager?
Simply call Premier Telephone Banking – you’ll find the number here.
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How do I make a payment to someone new?
You can do this in Online Banking, through the Barclays Mobile Banking and Barclays Pingit apps, Telephone Banking or in branch. Find out how here.
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How do I transfer money between my Barclays accounts?
You can do this in Online Banking, Telephone Banking, through the Barclays Mobile Banking app or in branch. We explain how here.
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Barclays Basic Bank Account
Open a Barclays Basic Current Account and get the no-frills benefits of online, in branch and phone banking. With no overdraft and no monthly fees.
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