Help with Telephone Banking
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What should I do if I can’t find my debit card?
You should contact us straight away. You can do this online, on your mobile, over the phone or in branch. We’ll explain how here.
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Telephone Banking
Find out how you can manage your Barclays account when it suits you with our secure and easy-to-use Telephone Banking service.
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Banking by telephone and in branch
Find out how to contact our business banking advisers by phone or find your nearest branch
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How do I register for Telephone Banking?
If you want to register to use our phone banking service, you can find out how here.
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Can I access Online Banking on my mobile phone?
You can through the Barclays Mobile Banking app. Find out more here.
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How do I order statements?
You can do this online, by phone or in branch. We’ll explain how here.
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Why isn’t my phone supported by Barclays Mobile Banking?
Barclays Mobile Banking only works on certain types of phone. See which ones, and how to check what your phone is, here.
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I have the Barclays Mobile Banking app for BarclayPlus – what should I do if my phone is lost or stolen?
Sorry to hear that – you can set up the mobile banking app on your new smartphone.
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What happens if I am registered for the Barclays Mobile Banking app and I change or lose my phone?
Find the number you need to de-register your Barclays Mobile Banking app, before you can set it up on your new phone.
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Can I change my statement date and frequency?
Yes, you can do it in either Online Banking or by Telephone Banking.
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