Help with Savings and investments Accounts
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These FAQs may
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What should I do if I can’t find my debit card?
You should contact us straight away. You can do this online, on your mobile, over the phone or in branch. We’ll explain how here.
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Find the right savings account for you
Choosing the right type of savings account is almost as important as saving itself. Here are some types of accounts to help find one that works for you.
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When is interest paid on my savings account?
This depends on which savings account you have – you’ll find a list with interest timings here.
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How do I transfer money in and out of my e-savings Reward account?
As this is an online-only account, you can only make electronic transfers – find out how
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Transferring ISAs
How to transfer your Individual Savings Account (ISA) to another provider.
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Children's Savings
See current and previous interest rates for our Children’s Savings account – plus read important account information.
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Openplan Savings
Here you’ll find account information, plus current and previous interest rates for our Openplan Savings account.
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Premier Openplan Savings
See available and previous interest rates for our Premier Openplan Savings account.
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Coronavirus and your savings
If you have savings with us and you’re worried about how the coronavirus situation could affect your finances, read our FAQs.
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How is interest on my savings calculated?
This is calculated at the end of every business day, with the interest rate depending on which account you have. Find out more here.
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