Closing a savings account (not ISAs)
In the app
Send us a message from the ‘Help’ section of the app, and ask us to close your account.
In Online Banking
1. Log in to Online Banking.
2. Go to ‘Manage accounts’.
3. Select ‘Close account’.
In person
When you visit us, we might ask you for photo ID. Please bring your debit card and chequebook with you, if you have them.
By post
Print and fill out an account closure form. If you have a joint account, all the account holders need to sign it.
Contact Us
Still have a question? Take a look at your contact options.