Help with Cards Contactless (incl TfL)
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Contactless payments
For easier, faster payments upgrade your debit card to contactless. Make fully secure payments without even needing your PIN.
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Contactless cash
With contactless cash, you can take out money with just a tap of your contactless debit card or Android smartphone.
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Contactless Mobile
With Contactless Mobile you can pay with your Android phone, anywhere you see the contactless symbol. It's a quick, simple way to make NFC payments.
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What's contactless cash?
With contactless cash, you’ll be able to take out money with just a tap of your contactless debit card or Android smartphone. Here’s how it works.
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How do I get a contactless debit card?
If you don't have a contactless card for your Barclays account, you can call us to see if you're eligible. Get the number here.
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Why do I receive notifications from Contactless Mobile?
If you’re using Contactless Mobile, a notification will appear on your phone’s home screen. It shows that your phone is ready to make payments.
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How do I get a refund with Contactless Mobile?
If you paid with Contactless Mobile, you’ll usually use your phone to get a refund. Hold your phone over the reader, just as you did when you paid.
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Why haven’t I been given a contactless debit card?
When you opened your Barclays account, you may not have been eligible for a contactless card. Find out more here.
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Can I use Contactless Mobile on multiple devices?
Barclays Mobile Banking can be run on up to 6 eligible devices at a time. You can use any of these to make Contactless Mobile payments if they’re eligible.
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What happens with Contactless Mobile if I lose my phone?
If your phone has been lost or stolen, please call us immediately on: 0345 945 4545.
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