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What should I do if I can’t find my debit card?
You should contact us straight away. You can do this online, on your mobile, over the phone or in branch. We’ll explain how here.
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How do I change my travel insurance details?
Whether you have travel insurance or a Travel Pack from the Features Store, you can call us to change your details.
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Can I view my Barclaycard details online?
Yes, although you won’t be able to view them in Online Banking. Find out the ways you can access your Barclaycard account online.
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Why are you asking me for tax residency details?
All financial institutions are required by regulation to: Establish tax residency, Identify any possible connections and report financial information
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How do I find my Business Manager’s contact details?
You can either ask in branch or call us. You’ll find the number here.
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How can I change my home insurance details?
You can change you Barclays insurance details online using MyPolicy. See how here.
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How do I change my personal details on my mortgage account?
Find out how to contact us to update your personal details.
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Can I change my Barclays Digital ID details?
Once you’ve registered your Barclays Digital ID, you can only change your password. You can’t change your mobile phone number, email address and name.
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Where can I find more details about Smart Investor?
If you need any help with Smart Investor, visit our website or give us a call. You’ll find more information on how to contact us and opening hours here.
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Can I change my mortgage Direct Debit details?
Yes, find out how you can change your mortgage Direct Debit details.
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