My debit card expires soon – when will I get a new one?

We’ll send you your new debit card around a month before your current one expires.

Your new card number will be different. So if you’ve registered your old card’s details anywhere – eg, with online shopping sites or for regular payments – you’ll need to update them.

We'll let you know if you need to activate your new card before you use it when we send it to you, otherwise you can use it as soon as you receive it.

Once your new card is active, we advise you to destroy your old one.

If your card hasn’t arrived a month before you current one expires, please call Telephone Banking (if you’re registered).

Personal customers – call   (outside the UK, )

Premier customers – call 0800 924 7365* 

Business customers – call 0345 605 2345*