Can I change my mortgage Direct Debit details?
Yes. You can change the date of the monthly repayment and the bank account that the payment is taken from. Complete our online form or call us on 0800 022 4022. Lines are open 8:30am to 5:30pm, Monday to Friday, and 9am to 1pm on Saturday.
If you’re changing the date, you’ll be charged for the additional daily interest for that first month. For example, if your normal payment date is the 16th of the month and you move this to the 21st, you’ll need to pay an extra 5 days’ interest on the balance. You won’t be able to change the amount of your repayment, but you can arrange to make overpayments.
To maintain a quality service, we may monitor or record phone calls. Call charges.